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How to Balance Collections With Compassion for Customers

Community banks face the delicate task of collecting past-due loans while maintaining a compassionate approach, There are ways to be successful at both, experts say.

Sep 01, 2025
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Article
Lending

How the MPF® Program Keeps Community Banks Competitive

Through the Mortgage Partnership Finance® (MPF®) Program, community banks gain access to the secondary mortgage market while benefiting from key competitive advantages.

Sep 01, 2025
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Article
Lending

Your Handshake is Your Promise. Less Complexity is Ours.

Rocket Pro is built for financial institutions that believe home loans shouldn’t feel like an obstacle course. Learn more about partnering with Rocket Pro at rocketpro.com.

Sep 30, 2025
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Article
Lending

Strategic Loan Modifications That Work

When a customer gets into trouble with loan payments, a modification is sometimes the easiest way to help them get back on track.

Nov 03, 2025
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Article
Lending

Making Homeownership Achievable, Together

Prospective homebuyers today might feel like the odds are stacked against them as they face increasing costs, market challenges and other socioeconomic barriers.

Nov 03, 2025
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Article
Lending

Who are ICBA's Top Lenders of 2023?

In an uncertain economic environment, community banks have continued to make smart lending decisions that help individuals and businesses in their communities. Here are 2023's most successful loan...

Jul 03, 2023
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Article
Lending

Smart Strategies for Community Bank Construction Lending

Community banks take on a large amount of risk when it comes to construction lending. But by doing their due diligence, applying the right strategies and connecting with their customers, banks can...

Jun 05, 2023
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Article
Lending

Community mortgage lenders adapt to higher-rate cycles

Mortgage interest rates continue to rise, but community bankers are keeping it all in perspective, applying creativity and strategy to their lending portfolios.

Apr 21, 2023
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Article
Lending

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