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Capitalize on social payments
Social payments methods like Venmo and Cash App continue to grow in popularity, creating an opportunity to give customers 24/7 access to cashless, P2P and mobile transactions. So how do social...
Charles Potts: Fueling growth through innovation
Innovation is taking place all around us at a pace unlike anything we have ever experienced. We’ve developed an ecosystem to foster growth through innovative partnerships and community involvement.
Can fintechs enhance your bank’s marketing campaign?
Customized, well-thought-out interactions are integral to wooing new customers and retaining existing ones. We asked several banking leaders how they’ve employed fintech to ramp up their marketing...
Six ways data can boost your community bank's brand
Combining data with customer feedback can help community banks understand what customers think about their services and turn those thoughts into action.
How to build up your Gen Z customer base
Generation Z represents one in four Americans today, and they’re looking for their bank. To attract this new generation of potential customers, community banks must understand what banking means to...
De novos in the time of COVID
The 2008 financial crisis kept the number of de novos low for years but had started to rebound. Then, the pandemic happened. Today, de novos and beginner banks face a unique set of challenges and...
Adding a New Business Line? Key Bank Tips
Thinking of expanding your bank’s services? Explore expert advice on creating specialty lines, conducting due diligence and ensuring long-term profitability.
How Bigger Community Banks Maintain a Local Feel
It’s in the name—community banks are all about building community. So, when they expand into other markets, how do they continue to make the authentic connections they’re known for?