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Brad M. Bolton: Advancing our communities
My bank’s tagline is ‘Where dreams meet solutions,’ and it serves as my guiding inspiration at the bank and, now, at the national level. As community bankers, our customers depend on us to keep...
Niche lending ideas: Green products and services
Community banks thrive in niche markets, and lending in new spaces is just one of the ways they serve their communities. As the market for “green” products and services evolves, we asked community...
Three Essential Strategies for a Winning Contact Center Culture
SPONSORED | Contact centers are increasingly expected to deliver more, often with less time and fewer resources. Keeping pace requires going back to employee engagement. Employee and customer...
It’s Time for a Shift: From Transactional to Relational
SPONSORED—While transactions are essential and can exist almost entirely online, the business of banking is about more than transactions. Forward-looking banks are following three guiding...
3 Cybersecurity Challenges Community Banks Should Know
SPONSORED | As the year progresses, hackers are strengthening their attack methods. This article will explore 3 cybersecurity challenges facing the industry in 2022 and why your bank should...
Demystifying and Prosper: How Community Banks Find Success in Fintech Partnerships—with Greg Ohlendorf of First Community Bank and Trust and Joe Ehrhardt of Teslar Software
We have to demystify that fintech is complicated, or fintech is difficult, or fintech is risky or scary. Fintech, to me, is opportunity,” says Greg Ohlendorf, President and CEO, First Community...
First Women’s Bank tackles small business inequity
Dismayed at the lack of business ownership opportunities and advancement afforded to entrepreneurial women, Marianne Markowitz spearheaded a consortium to form a women-founded, women-owned and...
3 Steps to Review Your Core Provider’s Performance
SPONSORED | With big changes happening in fintech, you need to feel confident that your core is delivering the service and support your bank deserves. Learn why it’s important to assess your core...