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Rebeca Romero Rainey: Lead with purpose
Our approach to service is not about checking something off the list for today. It’s about making incremental positive change over time.
Robert Fisher: Creating strong culture
Culture is more than just how bank staff interact with one another; it’s about how we convey who we are to our customers.
Mark Scanlan: Fighting for ag and rural tax relief
ICBA is pushing for the Enhancing Credit Opportunities in Rural America Act, legislation that would help rural borrowers and level the playing field against unfair competition.
4 ways to conquer compliance challenges
For community banks, regulatory burdens and compliance costs are constant challenges. But by taking steps including building a culture of compliance, they’re challenges that can be met.
Fighting fraud with education
COVID-19 has exacerbated vulnerabilities to fraud. To combat this trend, Tompkins VIST Bank has been delivering valuable education to its small business customers to keep them informed and protected.
Rebeca Romero Rainey: Focusing on our communities
Unlike our credit union counterparts, we pay taxes, and those tax dollars are spent at home to ensure our communities grow.
Here are the benefits of bank-owned life insurance
Over the past two decades, banks have increasingly dabbled in BOLI, or bank-owned life insurance. While there are downsides to consider, experts say the benefits of these policies can generate...
Improve your next marketing campaign with data
Using data from your community bank, an ad campaign or public sources allows your marketing efforts to find potential or existing customers who’ve already shown interest in your brand.