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Drive Efficiency With These 9 Back Office Upgrades
Much of a community bank’s technical success starts behind the curtain: in the back office. By optimizing this area of operations, a bank can run like a well-oiled machine.
Streamline Your Bank’s Appraisal and Vendor Management with ValuTrac
Tired of juggling spreadsheets, emails, and phone calls to manage appraisals and vendors? ValuTrac offers a unified workspace that transforms how banks manage their appraisal and valuation processes.
Strategies for Consumer-Centric Banking: an Exclusive Bud Webinar
Bud Financial has joined community bankers for an Independent Banker webinar where we’ve explored the actions they would take to drive success, revenue and customer engagement.
Practical Tips for Community Bank Innovation
Innovation doesn’t just happen. It takes forethought, planning and follow-through.
How Important Are Brick-And-Mortar Branches?
Despite the growing use of online banking and mobile apps, the branch remains an important part of community banks' retail strategy. But how are these branches changing?
How to Successfully Negotiate a Fintech Partnership
Partnering with one or more fintechs can help community banks keep up with the pace of technological development. Community bankers and other experts give us their tips for finding the right fit.
Member Benefits: Tips for IT Outsourcing
For community banks that are considering or are already working with a third-party IT vendor, ICBA’s IT Outsourcing Toolkit has a collection of resources that address the process and considerations.
How to See the Value of Customer Complaints
No one likes customer complaints, but they can provide a wealth of information that can improve both your community bank and your customers’ experience.
Step-by-Step Succession Planning for Community Banks
Community bankers and other experts offer a guide to succession planning that'll ensure a seamless transition and future success for the bank and its customers for years to come.
Cedar Rapids Bank & Trust and the Road to Succession
Cedar Rapids Bank & Trust’s succession planning professionals have built up their expertise to better serve the community bank’s retail business customers.
Jim Reber: Price stability or yield? Here's both
Cash-management instruments have relative value today.
General counsel strategies for community banks
Having general counsel is critical for community banks, but what’s the right balance between in-house and external counsel? Community bankers and legal experts weigh in on how to create the right...
The benefits of offering virtual advisor services
Spurred by social distancing and shutdowns during the pandemic, many community banks turned to virtual financial advisory services, and these new practices are expected to stick around.
Excel Disasters: 5 spreadsheet mistakes that cost billions
Learn how your team can fight the hidden danger lurking between the columns: human error.
Community banks that weathered Hurricane Ian
Following the damage of Hurricane Ian last fall, Florida’s community banks rallied to help affected employees and customers, providing above-and-beyond service without missing a beat.
Charles Potts: Assesing potential fintech partners
Maximizing each step in the innovation journey, including the fintech evaluation process, will set you on the right path to a fruitful fintech partnership.
Expanding horizons with cross-country branches
Community banks across the nation are breaking into markets outside their typical areas of operation. Here’s how four banks are successfully finding new locations, acquiring new customers and...
7 smart strategies during economic uncertainty
Community bank leaders and other industry professionals provide tips for proactively tightening up your community bank’s finances, increasing revenue streams and preparing customers for what's...
Can AI assist in vendor management challenges?
As community banks grow, their vendor partnerships usually also do, which can lead to challenges with organization, data security and more. To address these issues, some community banks have turned...