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Build a Better Banking App With These 5 Tips
If you want your app to be a cut above the rest and give your customers the ideal experience, take note of accessibility, gamification, demographics and other appealing features.
Drive Efficiency With These 9 Back Office Upgrades
Much of a community bank’s technical success starts behind the curtain: in the back office. By optimizing this area of operations, a bank can run like a well-oiled machine.
Jim Reber and Ron Haynie: Fannie and Freddie 3.0
The Trump administration shows interest in reprivatizing the housing GSEs.
First National Bank: Redefining Retail Banking
First National Bank’s eStore aims for customer convenience, delivering personalized banking through a high-tech customer experience.
ACT Deposit Program Can Help Improve Your Bank’s CRA Rating
Discover a new, innovative way for bankers to boost their CRA rating while enjoying safety and returns for large cash balances.
The Data Advantage: Key Strategies for Community Bank Success
With larger regional banks increasingly viewing community financial institutions as rising competition, the time to tap into your data advantage is now.
Streamline Your Bank’s Appraisal and Vendor Management with ValuTrac
Tired of juggling spreadsheets, emails, and phone calls to manage appraisals and vendors? ValuTrac offers a unified workspace that transforms how banks manage their appraisal and valuation processes.
OneUnited Bank Uses Tech to Bridge the Racial Wealth Gap
OneUnited Bank’s AI-powered financial wellness tool is enabling the bank’s customers to make better financial decisions and build generational wealth.
How to Balance Human and Machine While Using Chatbots
Community banks’ reputations are built on personal connection. But with an effective chatbot, banks can free up staff to focus on customers’ more complex needs. It just takes effective training.
Charles Potts: Banking and Staffing Gen Z Into the Future
As Gen Z graduates into the full-time workforce, they are looking to community banks as financial partners as well as potential employers.
Strategies for Consumer-Centric Banking: an Exclusive Bud Webinar
Bud Financial has joined community bankers for an Independent Banker webinar where we’ve explored the actions they would take to drive success, revenue and customer engagement.
Gen Z's Top 5 Financial Goals and How You Can Help
Many Gen Zers are now in their 20s, which means they're facing new financial tasks and dilemmas.
Charles Potts: Driving Strategy With AI as a Tool
Artificial intelligence has become the buzzword for financial services, but it’s moved beyond just hype.
How Can Community Banks Attract Gen Z Customers?
While youth accounts are a great value-add for parents, younger customers are looking for offerings with a few key characteristics.
Rethink Your Digital Banking Experience to Retain Customers
Retain customers, enhance efficiencies, and compete effectively by leveraging cutting-edge technology and a powerful digital banking experience.
Tips For Sending Transactions Over The FedNow® Service
By enabling customers to send instant payments via the FedNow® Service versus only receive, banks can gain a faster, stronger ROI.
How Community Banks Can Nurture Relationships With Next-Gen Customers
With the “great wealth transfer” approaching, now’s the time for community banks to plan with individuals passing on their generational wealth and to connect with those who will receive it.
Charles Potts: Making the Case for Responsible Innovation
The rapid pace of today’s financial services landscape pulls community banks in varied directions. You must balance technology upgrades with budgetary constraints and identify pressing priorities.
Charles Potts: Setting the Stage for Banking the Next Generation
In recent years, community bankers have embraced constant change to drive the future of banking.