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How to Balance Collections With Compassion for Customers

Community banks face the delicate task of collecting past-due loans while maintaining a compassionate approach, There are ways to be successful at both, experts say.

Sep 01, 2025
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Article
Lending

How the MPF® Program Keeps Community Banks Competitive

Through the Mortgage Partnership Finance® (MPF®) Program, community banks gain access to the secondary mortgage market while benefiting from key competitive advantages.

Sep 01, 2025
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Article
Lending

Your Handshake is Your Promise. Less Complexity is Ours.

Rocket Pro is built for financial institutions that believe home loans shouldn’t feel like an obstacle course. Learn more about partnering with Rocket Pro at rocketpro.com.

Sep 30, 2025
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Article
Lending

Strategic Loan Modifications That Work

When a customer gets into trouble with loan payments, a modification is sometimes the easiest way to help them get back on track.

Nov 03, 2025
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Article
Lending

Making Homeownership Achievable, Together

Prospective homebuyers today might feel like the odds are stacked against them as they face increasing costs, market challenges and other socioeconomic barriers.

Nov 03, 2025
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Article
Lending

Who are ICBA's Top Lenders of 2023?

In an uncertain economic environment, community banks have continued to make smart lending decisions that help individuals and businesses in their communities. Here are 2023's most successful loan...

Jul 03, 2023
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Article
Lending

Smart Strategies for Community Bank Construction Lending

Community banks take on a large amount of risk when it comes to construction lending. But by doing their due diligence, applying the right strategies and connecting with their customers, banks can...

Jun 05, 2023
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Article
Lending

Community mortgage lenders adapt to higher-rate cycles

Mortgage interest rates continue to rise, but community bankers are keeping it all in perspective, applying creativity and strategy to their lending portfolios.

Apr 21, 2023
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Article
Lending

Jim Reber: Collateral advantage

A variety of MBS pools can spread your risk.

Mar 01, 2023
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Article
Lending

When Every Minute Matters, Choose FirstClose Equity

SPONSORED | If you want an all-in-one turnkey solution that delivers more home equity business with an enhanced customer experience, FirstClose Equity is where it’s at.

Feb 01, 2023
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Article
Lending

Adapting lending practices during a recession

Many lenders are looking for ways to mitigate risk and ease economic burden for their customers amid a predicted recession. Three community bank lenders share their advice for lending during an...

Jan 01, 2023
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Article
Lending

Maintaining momentum in an unpredictable lending landscape

In the past few years, the lending landscape was unpredictable, to say the least. Community bankers look back at what happened in 2022 and what’s on the road ahead.

Dec 01, 2022
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Article
Compliance Lending

Maintaining resilience in a rising rates environment: addressing ALM uncertainties

SPONSORED | Looking for asset liability management and pricing strategies to help your institution navigate the rising rate environment? Download our whitepaper to find out ways to address ALM...

Nov 01, 2022
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Article
Lending

How BHG Financial’s innovative solutions can help community banks thrive in the digital age

SPONSORED | First Citizens Bank, an Iowa state-chartered bank, uses OnBoard’s board management software to increase efficiency and deliver a consistent, improved process for its boards, committees,...

Aug 01, 2022
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Article
Lending

How community banks can help young homebuyers

As house prices skyrocket, student loan debt grows and wages stagnate, many Gen Zers and millennials are watching their homebuying dreams move out of reach. But there are ways community banks can...

Jul 01, 2022
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Article
Lending

Who were ICBA's Top Lenders of 2022?

Highlighted here are some of last year’s most successful loan producers in the areas of agriculture, commercial and consumer/mortgage lending.

Jul 01, 2022
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Article
Lending

The effect of nonbanks in the mortgage space

Nonbank institutions continue to be serious contenders in the home lending space. We look at how community banks can counter nonbanks’ offerings through streamlined technology, customer service and...

Jun 01, 2022
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Article
Lending

Jim Reber: Mayday for mortgages?

Rising borrower costs have consequences for MBS.

May 01, 2022
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Article
Lending

The top-performing community banks of 2021

Independent Banker’s annual listing top-performing community banks of 2021 alongside interviews with some of the winners. In true community bank fashion, each has its own story to tell and its own...

May 01, 2022
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Article
Lending

Mortgage eClosing: The Path to eSignatures

SPONSORED | The path to eClosing is complex but achievable. During this Dialogue on Demand session, we will uncover the benefits and uses of eSignatures, legislation surrounding eSignatures and...

May 01, 2022
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Article
Lending

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