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ICBA Teller Specialist Certificate Program (Individual)
The Teller Specialist Certificate Program equips today’s bank teller with the knowledge and tools needed to meet the demanding requirements of the frontline banking environment. This certificate...
Introduction to Compliance for Teller (Individual)
Bank tellers have many responsibilities within their organization. In addition to processing customer transactions and providing quality customer service, they are responsible for ensuring their...
ICBA Universal Banker Certificate Program (Individual)
The ICBA Education Universal Banker Certificate Program arms current and prospective frontline staff with the tools and skills they need to be Universal Bankers. The learner will develop the skills...
Introduction to Consumer Lending (Individual)
Consumer credit is an important element of the United States economy. A consumer’s ability to borrow money easily allows a well-managed economy to function more efficiently and stimulates economic...
Payments 101: Part 2 - ACH & Wire Transfers (Individual)
In the United States there are many ways we pay our bills and each other. The Automated Clearing House (ACH) is generally seen as a consumer product but is used by companies as well. Wire transfers...
Payments 101: Part 1 - Checks and Cards (Individual)
Two of the oldest forms of payments are checks and debit and credit cards. While check use is decreased and physical checks have not changed dramatically, processing them has. Cards have had a...
Product Knowledge and Cross-Selling (Individual)
As a frontline employee, you are often called upon to open a new account. In this situation, you need an excellent understanding of your bank's products and services. You have to be able to answer...
Regulatory Accounting and Operational Auditing (Individual)
Regulatory accounting and operational auditing are integral elements of the role of the internal auditor. In this module, we will introduce you to these concepts by discussing bank financial...
SAFE Act Training for MLOs (Individual)
The Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act) mandates a nationwide licensing and registration system for residential mortgage loan originators as well as the development of...
Understanding Endorsements (Individual)
An endorsement is a signature on the back of a check assigning interest to another party. The person who has endorsed the check has, by signing the back of the check, approved of the other party's...
Bank Policies & Procedures: Automated Clearing House (PLM-231)
Crafted specifically for community financial institutions, the ACH Policy offers a comprehensive solution for establishing a robust framework governing Automated Clearing House (ACH) transactions....
Bank Policies & Procedures: Environmental Risk & Liability (PLL-081)
Covers the bank's approach to commercial/business loans, including credit types, interest rates, pricing, borrower information requirements, legal lending limits, credit criteria, collateral,...
Bank Policies & Procedures: Internal and External Audit (PLM-085)
Designed to assist board members with their audit responsibilities. Includes audit function structure and committee meetings, technical duties, compliance, filing audit reports, roles and...
Bank Policies & Procedures: Internal Controls (PLM-242)
Addresses the various controls to ensure efficient and effective bank operations, the reliability of financial reporting, and an effective risk management system. Covers administrative,...
How to Review Appraisals - Commercial & Residential
As commercial bankers, it's essential to understand the collateral we rely on to secure loans, especially when it comes to more complex assets like equipment and real estate. This webinar provides...
IRA Reporting Requirements
Given the constantly evolving IRA reporting requirements, it is crucial for your financial organization to remain current on the latest mandates. Conduct a comprehensive examination of essential...
IRA Legal Issues
Financial professionals working with Individual Retirement Accounts (IRAs) often find themselves in a tricky position — while they aren't authorized to offer tax advice, they may still be called...
IRA Required Minimum Distributions
Recent changes to Required Minimum Distribution (RMD) rules, stemming from the SECURE Act, the CARES Act, and the updated life expectancy tables, have significantly impacted IRA administration. As...
Improving Your Skills as a Commercial Banker
Commercial banking is dynamic, with each day presenting new challenges. Success hinges on identifying the best solutions to your clients' cash shortfalls across various industries, from real estate...
Improving Your Skills as a Credit Analyst
Managing credit risk effectively is a critical challenge for credit analysts, but it goes beyond number-crunching and long narratives. This session will showcase how credit analysts can partner...