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Auditing: The Basics (Individual)
This course is designed to introduce you to internal auditing and provide tools and step-by-step procedures to establish and maintain an effective internal audit function within your bank. Learning...
Check Fraud 2022 (MP4)
We know that people are writing less checks. However, did you know that checks continue to be the most common way financial crimes are committed? Join us for this 60-minute webinar to hear about...
Annual Regulatory Training Requirements for Seasoned Bankers
Knock out your annual training requirements in one 90-minute webinar! This webinar is for seasoned bankers and senior staff. You've trained for years in these areas, now let us walk you through...
Three Key Risk Assessments in Your ERM Program – ERM, IT, and Internal Controls
Grasp the essentials of Enterprise Risk Management (ERM). Gain insight into the three crucial phases of ERM and understand the integral role of Risk Assessments. Explore the workings of the Risk...
ACH for Frontline
Frontline banking staff often face challenges in managing ACH (Automated Clearing House) transactions, from processing payments to handling disputes. This webinar is designed to equip staff with...
Advanced Cash Flow Analysis
Traditional cash flow models, such as UCA and Global, offer valuable insights but often fall short in fully identifying a borrower’s true repayment capacity. Every loan request signals a cash...
Basics of Cash Flow
Cash flow, not collateral, deposits, or guarantors, repays loans. As bankers, we need to understand how borrowers will generate the cash to repay debt.?Every loan request stems from a cash...
BSA Hot Topics
Staying up to date on the Bank Secrecy Act's latest trends and critical issues is essential for compliance. This session highlights valuable insights from the Government Accountability Office (GAO)...
Characteristics of Strong Risk Assessments and Tools to Monitor and Report Results
Financial Institutions provide great value to the American economy. But that value comes with risks. Risk Assessments are at the core of a strong Enterprise Risk Management (ERM) Program....
Compelling Advertising for Community Banks
We've all been in that crunch, racing against the clock to meet a looming deadline. But how do you create an ad that stands out and drives results? Here is your chance to learn proven strategies...
Creating the Right Enterprise Risk Management (ERM) Program for YOUR Community Bank
Are you in the process of establishing your bank’s first ERM Program or seeking to streamline your existing one? You’re not alone. Risk Management is at the heart of banking and every bank has to...
Cybersecurity: Trends & What the Board Can Do
There's no denying that cybercrime is on the rise, and that means your institution needs to do everything it can to prepare for the worst. To that end, we'll look at cybersecurity trends from the...
Identity Theft: Social Engineering
Identity theft is a growing threat, and criminals are increasingly targeting financial institutions to steal sensitive information and funds. This session will explore the tactics thieves use to...
Liquidity 2.0: Emerging Strategies and Best Practices
Two years after bank failures shook the industry, liquidity management remains a top priority — especially as interest rates stay elevated. Having a robust collateral management strategy and...
Preparing Today for Community Bank Leadership Tomorrow
This forward-looking webinar empowers both current and emerging leaders with the tools and insights needed to guide their institutions into the future. As the community banking landscape continues...
Q4 Regulatory Compliance Updates (2025)
The Quarterly Regulatory Compliance Webinars deliver the most up-to-date guidance on regulatory compliance, upcoming deadlines, available resources, and more. Offered quarterly, these 60-minute...
Treasury Management: A Powerful Tool to Increase Deposits and Fee Income
In today's competitive banking environment, treasury management has become a critical driver of growth for financial institutions. This course offers a comprehensive overview of treasury management...
9 Core Risks Concerns for Agricultural Credits
Agriculture lending has never been for the faint of heart. There are more variables that will impact the repayment ability of a farm operation than any other type of industry. Understanding the...
Finosec Cybersecurity Assessment Tool
Time: 11:00 am Eastern | 10:00 am Central | 9:00 am Mountain | 8:00 am Pacific Length: 60 Minutes Presenter: Professionals from Finosec, Finosec CPE Credits N/A Program Level: Basic Prerequisites:...
Auditing Liabilities & Other Activities (Individual)
The purpose of this course is to introduce you to the principles of internal auditing for liabilities. After completing this course, you will understand the overall objectives for auditing...
Americans with Disabilities Act for Banks (Individual)
The ADA applies to almost all employers. It covers employers with 15 or more employees, labor organizations, employment agencies and joint labor-management committees. It also applies to state...
Auditing Assets (Individual)
The purpose of this course is to introduce you to the principles of internal auditing for assets. During this course, you will review the specific qualities of an account that an auditor attempts...
Bank Secrecy Act: Frontline & Deposit Operations (Individual)
The Bank Secrecy Act is one of the main tools the Federal Government uses to combat financial crimes and terrorist activity. The BSS requires banks to assist in preventing crime by enacting sound...
Check Cashing (Individual)
Cashing a check is more complex than simply making sure the check is legitimate and handing over or depositing the money. Banks have different policies for checks written on accounts the bank holds...
Flexible Work Arrangement and Your Organization (Individual)
Many organization are beginning to recognize flexible work arrangement as a means to facilitate improved performance and create a productive work environment that is responsive to the professional...
Harassment Prevention Training for Employees [US] (Individual)
Sexual harassment and other forms of illegal discrimination are damaging to organizations, employees and society at large. This training will give employees a greater understanding of harassment...
ICBA Audit Certificate Program (Individual)
The ICBA Education Auditing Certificate program equips internal auditors with the knowledge and tools needed to successfully conduct and perform the internal audit function in their bank. This...
ICBA Teller Specialist Certificate Program (Individual)
The Teller Specialist Certificate Program equips today’s bank teller with the knowledge and tools needed to meet the demanding requirements of the frontline banking environment. This certificate...
Introduction to Compliance for Teller (Individual)
Bank tellers have many responsibilities within their organization. In addition to processing customer transactions and providing quality customer service, they are responsible for ensuring their...
ICBA Universal Banker Certificate Program (Individual)
The ICBA Education Universal Banker Certificate Program arms current and prospective frontline staff with the tools and skills they need to be Universal Bankers. The learner will develop the skills...
Introduction to Consumer Lending (Individual)
Consumer credit is an important element of the United States economy. A consumer’s ability to borrow money easily allows a well-managed economy to function more efficiently and stimulates economic...
Negotiating Skills for the Professional (Individual)
This course has techniques for identifying customer expectations and determining how to meet them in a way that both parties are satisfied by the results. There are checklists and discussion...
Payments 101: Part 2 - ACH & Wire Transfers (Individual)
In the United States there are many ways we pay our bills and each other. The Automated Clearing House (ACH) is generally seen as a consumer product but is used by companies as well. Wire transfers...
Payments 101: Part 1 - Checks and Cards (Individual)
Two of the oldest forms of payments are checks and debit and credit cards. While check use is decreased and physical checks have not changed dramatically, processing them has. Cards have had a...
Principles of Banking Overview (Individual)
The banking industry can be quite complex. It is important bankers understand the industry as a whole. This course will provide an overview of the banking industry. It will discuss how a bank is...
Product Knowledge and Cross-Selling (Individual)
As a frontline employee, you are often called upon to open a new account. In this situation, you need an excellent understanding of your bank's products and services. You have to be able to answer...
Regulatory Accounting and Operational Auditing (Individual)
Regulatory accounting and operational auditing are integral elements of the role of the internal auditor. In this module, we will introduce you to these concepts by discussing bank financial...
SAFE Act Training for MLOs (Individual)
The Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act) mandates a nationwide licensing and registration system for residential mortgage loan originators as well as the development of...
Teller Basics (Individual)
Banking is a people-oriented service industry. As in other service industries, customers expect quick, efficient, courteous service. However, in banking, expectations are heightened. Customers need...
Understanding Endorsements (Individual)
An endorsement is a signature on the back of a check assigning interest to another party. The person who has endorsed the check has, by signing the back of the check, approved of the other party's...
Bank Policies and Procedures: ADA General Accessibility Accommodations Policy (PLM-328)
Describes the bank’s intention to ensure that its services are accessible and accommodating to individuals with disabilities. Includes a policy statement; roles and responsibilities of bank board,...
Bank Policies and Procedures: ADA Website Accessibility Accommodations Policy (PLM-327)
Addresses the need of the bank’s website to provide equal treatment to all its customers and the public under Title II of the ADA, the Rehabilitations Act of 1973, and Department of Justice (DOJ)...
Bank Policies and Procedures: Bank Protection Act Policy (PLM-214)
Provides the requirements of the regulatory agencies and covers all aspects of bank security, including designation of a security officer, security devices, maintenance, testing, training, and...
Bank Policies and Procedures: Automated Clearing House (PLM-231)
Crafted specifically for community financial institutions, the ACH Policy offers a comprehensive solution for establishing a robust framework governing Automated Clearing House (ACH) transactions....
Bank Policies and Procedures: Branch Closing (PLM-092)
Sets forth the procedures required by the regulatory agencies to close a branch office, including profit analysis and availability of services.
Bank Policies and Procedures: Business and Travel Expenses (PLM-089)
Defines the general types of expenses the bank will incur; establishes the budgeting and operational procedures needed to implement the policy; and provides policy guidelines for travel and...
Bank Policies and Procedures: Charitable Contributions (PLM-086)
Establishes the types of contributions the bank will grant and sets forth the budgeting and operational procedures needed to implement the policy.
Bank Policies & Procedures: Cross-Selling Products/Services (PLM-203)
May be used as a freestanding policy or incorporated into your bank's broader-coverage marketing policy. Covers responsibilities for administering and overseeing the cross-selling program,...
Bank Policies & Procedures: Diversity Equity and Inclusion (PLM-325)
Diversity and inclusion standards have been set and this policy assists a financial institution in defining how it will implement, monitor, and convey their standards in the hiring and promoting of...
Bank Policies & Procedures: Environmental Risk & Liability (PLL-081)
Covers the bank's approach to commercial/business loans, including credit types, interest rates, pricing, borrower information requirements, legal lending limits, credit criteria, collateral,...
Bank Policies & Procedures: Fixed Asset Management (PLM-222)
Describes the responsibilities and processes utilized in the management of the bank's building, fixtures, furniture, and equipment.
Bank Policies & Procedures: Holding Company (PLM-225)
Sets forth the underlying philosophy and structure for all relationships and transactions between the bank and the holding company.
Bank Policies & Procedures: Funds Management (PLM-097)
Designed to ensure that the bank is managed to provide adequate liquidity and a satisfactory and consistent level of profit within suitable interest rate risk constraints.
Bank Policies & Procedures: Human Resources (PLM-184)
Provides management with a clear understanding of what the bank expects from its employees and, in turn, what employees can expect from the bank. Covers equal employment opportunity, employee...
Bank Policies & Procedures: Internal and External Audit (PLM-085)
Designed to assist board members with their audit responsibilities. Includes audit function structure and committee meetings, technical duties, compliance, filing audit reports, roles and...
Bank Policies & Procedures: Internal Controls (PLM-242)
Addresses the various controls to ensure efficient and effective bank operations, the reliability of financial reporting, and an effective risk management system. Covers administrative,...
Bank Policies & Procedures: Investment (PLM-098)
Covers the delegation of investment authority and accountability, the definition of acceptable types of investments, and how to maximize the bank's profitability while meeting the local...
Bank Policies & Procedures: Marketing (PLM-090)
Provides guidelines for the management of the bank's marketing function, including development of the annual marketing plan and ongoing decision making. Includes regulatory compliance, geographic...
Bank Policies & Procedures: Pre-Employment Background Screen (PLM-237)
Reflects information contained in the FDIC’s Financial Institution Letter 46-2005 on Pre-Employment Background Screening. Covers the purpose and scope of the policy, responsibility, service...
Bank Policies & Procedures: Overdrafts (PLL-084)
Designed to address the risk associated with overdrafts, including the responsibility to communicate the policy to customers, payment or return of items, collection, charge-off and account...