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Action Plans for Troubled Credit
Recognizing that you have a troubled credit in your portfolio is traumatic enough. Having to deal with a declining relationship that may cause your bank a significant loss can create an outright...
Community Bank Treasury Management Seminar
Community banks seek ways to boost core deposits and non-interest income and Treasury Management is the key. Learn how your bank's business teams can collaborate to sell business products and...
Bank Sales Training: Ask for the Business/ Close the Deal!
In today’s banking environment, simply presenting products and services isn’t enough. You must guide the conversation, build trust, and confidently ask for the business. This session walks you...
Proper Loan Structure, Setting the Right Line of Credit
Further details will be available 30 days prior to the webinar date.
Q3 Regulatory Compliance Updates (2026)
The Quarterly Regulatory Compliance Webinars deliver the most up-to-date guidance on regulatory compliance, upcoming deadlines, available resources, and more. Offered quarterly, these 60-minute...
Bank Policies & Procedures: Unfair Deceptive or Abusive Acts and Practices (PLC-116)
Establishes procedures for receiving and handling consumer complaints. States the bank's intent to prevent unfair, deceptive or abusive acts or practices in connection with any transaction for a...
Bank Policies & Procedures: Vendor Risk Management (PLM-213)
Provides guidance on managing the risks that may arise from outsourced relationships, including responsibilities, risk assessment, due diligence, contracts, security and confidentiality, controls,...
Bank Policies & Procedures: Business Continuity Management Policy (PLM-072)
Designed to provide a risk management plan to avoid potential losses. Includes policy implementation, bank security, emergency procedures, back-up sites, loss prevention, liquidity, insurance...
Bank Policies & Procedures: Home Equity Lending (PLL-236)
Guides the bank in establishing requirements for marketing, underwriting standards, collateral valuation management, individual account and portfolio management, and servicing for open and...
Bank Policies & Procedures: Internal and External Audit (PLM-085)
Designed to assist board members with their audit responsibilities. Includes audit function structure and committee meetings, technical duties, compliance, filing audit reports, roles and...
Home Mortgage Disclosure Act: Practical Application (Individual)
The Home Mortgage Disclosure Act (HMDA) requires certain financial institutions to collect, report, and disclosure information about their mortgage lending activity. HMDA was originally enacted by...
RESPA: Kickbacks and Affiliated Business Arrangements (Individual)
The Real Estate Settlement Procedures Act section 1024.14 & 1024.15, also known as “Section 8” prohibits certain payments and business arrangement. Section 1024.14 prohibits the paying or receiving...
Bank Secrecy Act: Customer Due Diligence and Beneficial Ownership (Individual)
Customer Due Diligence is the fifth pillar of a compliance Bank Secrecy Act and Anti-Money Laundering Program. In this course you will learn about the Customer Due Diligence rules including the...
Bank Policies & Procedures: ADA General Accessibility Accommodations Policy (PLM-328)
Describes the bank’s intention to ensure that its services are accessible and accommodating to individuals with disabilities. Includes a policy statement; roles and responsibilities of bank board,...
Capital Strategies for the Current Environment (MP4)
The current and prospective banking environment has many community banks considering capital raising alternatives. If your bank is in this position, it is important that your board understands all...
Bank Policies & Procedures: Reg GG - Unlawful Internet Gambling Policy (PLC-263)
Policy states how the bank will implement its compliance with Regulation GG and how it will identify and block, or otherwise prevent and prohibit restricted transactions.
Bank Policies & Procedures: Credit (PLL-074)
Addresses the composition and control of the loan portfolio as a whole, and establishes standards for individual credit decisions.
Bank Secrecy Act: Senior Management & Directors (Individual)
The Bank Secrecy Act (BSA) is one of the main tools the Federal Government uses to combat financial crimes and terrorist activity. The BSA requires banks to assist in preventing crime by enacting...
Working from Home Effectively (Individual)
COVID-19 is changing the way we live and work. Suddenly, many of us are working from home and trying to do it effectively amid the chaos of self-isolation, quarantines, school closures, and...
ThinkTECH Alumni Showcase (MP4)
Experience demonstrations of the latest solutions from several of our ThinkTECH Accelerator companies from previous years. Learn about how these companies are helping community banks flourish, hear...
ICBA ThinkTECH Accelerator Program 9 Graduation Showcase MP4
ICBA announced that the ThinkTECH Accelerator program showcase will once again take place at the Graduate School of Banking at Colorado. Details: The event, set for Thursday, July 17, marks the...
Protect Yourself-The Proper Handling of Government Reclamations & Garnishments (MP4)
The improper handling of Death Notification Entries (DNE), Government Reclamations, and Garnishments can expose financial institutions to potential significant dollar losses. This session will...
Bank Policies & Procedures: Cybersecurity (PLM-313)
Written to assist all affected directors, officers, and staff in understanding and managing cyber risks. Topics include threat intelligence, situational awareness, risk assessment, inventory log...
Bank Policies & Procedures: Fair Lending (PLC-177)
Establishes fair lending activities, including taking loan applications, telephone inquiries, advertising, and credit evaluation standards. Also covers loan decisions, notifications, and adverse...
Digital Transformation Demystified - Part 1: Digital Transformation 101 (MP4)
What is digital transformation? This session delves into integrating digital technology into all areas of the business, changing how a bank operates and delivers value to customers. As customer...
Payments 101: Part 1 - Checks and Cards (Individual)
Two of the oldest forms of payments are checks and debit and credit cards. While check use is decreased and physical checks have not changed dramatically, processing them has. Cards have had a...
ThinkTECH Thursday - Alumni Showcase - Sept 2024 (MP4)
Experience demonstrations of the latest solutions from several of our ThinkTECH Accelerator companies from previous years. Learn about how these companies are helping community banks flourish, hear...
Elder Fraud (MP4)
Elder Fraud is projected to be one of the biggest growing segments of crime in our country! Criminals know who to target and have found ways to get close to control and exploit their victims....
AI Demystified: 101 (MP4)
Everyone is talking about AI and how it is changing how people work, live—and bank. This webinar is designed to provide community bankers with a primer on artificial intelligence and the...
Common Frauds & Scams (Individual)
Frauds and scams have been around since the beginning of banking. However, rapid technological advances have caused these frauds and scams to become more sophisticated and harder to detect. This...
Time Management (Individual)
This course addresses the nuts and bolts of time management and includes tools for setting goals, keeping logs, and planning your time. It includes methods for identifying low pay-off activities...
Bank Policies & Procedures: Social Media Policy and Guideline (PLM-289)
Provides guidance on how social media will be approached, proper methods for promoting the bank’s message and image, and consequences of not following guidelines. Includes Management and User...
Finosec Cybersecurity Assessment Tool MP4
Developed in partnership with the Independent Community Bankers of America (ICBA), the Finosec Cybersecurity Assessment Tool is tailored to the unique needs of community banks and aligned with CIS,...
IT Security: E-mail Security Awareness (Individual)
This course is designed for all employees who use corporate e-mail. In this course, you will learn about how cyberthieves acquire personal and sensitive information through e-mail, and infect...
Improving Your Credit Committee Presentations, Effective Communication of the Risk (MP4)
Presenting before your credit committee does not have to be a daunting task. All strong credit committee presentations begin with a comprehensive write-up. You need to understand the reason for the...
Check Fraud 2022 (MP4)
We know that people are writing less checks. However, did you know that checks continue to be the most common way financial crimes are committed? Join us for this 60-minute webinar to hear about...
Bank Policies & Procedures: Internet/E-Mail Risk Management (PLM-183)
Establishes a set of policies for use of the Internet and e-mail facilities. Includes guidelines for customers' privacy, procedures in the case of disruptions of bank operations, bank computers,...
Bank Policies & Procedures: Marketing (PLM-090)
Provides guidelines for the management of the bank's marketing function, including development of the annual marketing plan and ongoing decision making. Includes regulatory compliance, geographic...
Introduction to Compliance for Teller (Individual)
Bank tellers have many responsibilities within their organization. In addition to processing customer transactions and providing quality customer service, they are responsible for ensuring their...
Digital Transformation Demystified - Part 2: Digital Transformation (Inside and Outside the Bank) (MP4)
During this webinar bankers will learn about the different customer channels available and their associated risks, potential third-party partners, and costs to the business. The second part of...
IT Security: Safe Web Browsing (Individual)
This course explores the threats to your security and privacy, and threats to your organization. Learn how to mitigate these threats with software settings and updates, as well as best practices...
NIST Cybersecurity Framework (CSF) 2.0 MP4
Explore the key updates in NIST Cybersecurity Framework (CSF) 2.0—the U.S. government’s leading guidance for managing cybersecurity risk. New elements include expanded focus on governance, supply...
Regulation DD: Truth in Savings - Overview (Individual)
The primary purpose of the Truth-in-Savings Act is to give consumers enough information to make an informed decision about deposit accounts they want to open at the bank via standardized...
Annual Current Issues/Certification Conference
This four-day in-person conference focuses on key issues and trends related to auditing, BSA/AML, regulatory compliance, security and fraud, and offers the very latest information, tools, best...
Cryptocurrency Meets Banking: Shaping the Future of Finance
Duration: 90 minutes
ICBA ThinkTECH Innovation Series - Digital Transformation Demystified Webinar Series (2023) MP4
What does digital transformation look like at community banks? And how can it be leveraged for improved customer interactions and performance? It requires an exploration of how your customers...
Business Continuity Management for Banks (Individual)
Disaster recovery for banks was a plan written to help the bank recover in the event of a natural disaster. With continued interdependence on technology, these plans have become more comprehensive...
Check Cashing (Individual)
Cashing a check is more complex than simply making sure the check is legitimate and handing over or depositing the money. Banks have different policies for checks written on accounts the bank holds...
Bank Secrecy Act: Information Sharing (Individual)
The USA PATRIOT Act provides, through Sections 314(a) and 314(b), mechanisms under which banks share information with each other or law enforcement agencies in an effort to deter money laundering...
Director Forum - Session 4
Recognizing the Roots of Fraud Within Banking. Fraud in a bank doesn't just happen—it typically begins with a spark of opportunity unintentionally created by the organization itself. An ethically...
Finosec Cybersecurity Assessment Tool
Time: 11:00 am Eastern | 10:00 am Central | 9:00 am Mountain | 8:00 am Pacific Length: 60 Minutes Presenter: Professionals from Finosec, Finosec CPE Credits N/A Program Level: Basic Prerequisites:...
IT Security: Phishing Awareness (Individual)
Cyberthieves use victims’ personal information to steal their money and identities. They attack victims’ computers and other devices with malware attacks. Learn what phishing is, the various ways...
Flexible Work Arrangement and Your Organization (Individual)
Many organization are beginning to recognize flexible work arrangement as a means to facilitate improved performance and create a productive work environment that is responsive to the professional...
Small Business Lending Rule (1071): In-Depth (Individual)
The Small Business Lending Rule (aka 1071) requires financial institutions collect and report to the CFPB certain data regarding applications for credit for women-owned, minority-owned, and small...
Principles of Banking Overview (Individual)
The banking industry can be quite complex. It is important bankers understand the industry as a whole. This course will provide an overview of the banking industry. It will discuss how a bank is...
Bank Policies & Procedures: Pre-Employment Background Screen (PLM-237)
Reflects information contained in the FDIC’s Financial Institution Letter 46-2005 on Pre-Employment Background Screening. Covers the purpose and scope of the policy, responsibility, service...
Bank Policies & Procedures: Money Services Businesses (PLC-235)
This policy provides guidance to assess the risks associated with servicing MSBs. Topics include the identification, documentation, and monitoring of these entities, as well as the operational...
Bank Policies & Procedures: Management of Country Risk (PLM-212)
Addresses the risk that economic, social, and political conditions in a foreign country may adversely affect a bank's financial interests. Covers responsibility, policies and procedures, country...
Bank Policies & Procedures: Cross-Selling Products/Services (PLM-203)
May be used as a freestanding policy or incorporated into your bank's broader-coverage marketing policy. Covers responsibilities for administering and overseeing the cross-selling program,...
Bank Policies & Procedures: Automated Clearing House (PLM-231)
Crafted specifically for community financial institutions, the ACH Policy offers a comprehensive solution for establishing a robust framework governing Automated Clearing House (ACH) transactions....
