Partners in Fraud Prevention – A Conversation with Pioneer Trust Bank’s Betsy Steinberg and ICBA Bancard’s Rebecca Kruse

Host Charles Potts, Chief Innovation Officer of the Independent Community Bankers of America, talks with Betsy Steinberg, Vice President of Pioneer Trust Bank NA about the bank’s card fraud prevention strategies.

Rebecca Kruse, Executive Vice President, Operations, for ICBA Bancard shares how they work with community banks to respond to fraud. This special episode is sponsored by Visa®. 

“As you're developing your relationships, either with ICBA as a processor or with a processor to launch a new product, have a candid talk with them, ask for references, talk with other bankers who are utilizing their products. Know what they can do for you or what options they have available to manage fraud.” Betsy Steinberg, Vice President, Pioneer Trust Bank NA 

Learn more about ICBA Bancard’s Fraud Loss Protection Plan (FLPP).