New article shares AI success stories

A new article from ICBA showcases community bank efforts to successfully integrate artificial intelligence into their operations.

Details: In the article on LinkedIn, ICBA Senior Vice President of Innovation and Product Strategy Justin Dunmyer:

• Says community banks are finding that AI streamlines operations and can be a key differentiator in attracting and retaining customers and deposits.

• Shares examples of community banks that have used AI and related products to support customer service staff and streamline internal operations.

More AI Resources:

• ICBA community bankers have complimentary access to the on-demand recording of the recent ThinkTECH Alumni Showcase webinar featuring AI-powered customer experience solutions.

• A recording of last week’s complimentary ICBA webinar on its new guide to help community banks navigate the artificial intelligence security landscape is available on demand.

• ICBA’s Community Bank Artificial Intelligence Security Readiness Guide features eight sections on today's top AI security challenges, a 90-day action plan, and a consolidated checklist to help banks track their progress.

• ICBA’s website features a new AI topic page detailing ICBA efforts and community bank resources on AI issues.