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Charles Potts: How the Regtech Revolution Represents Banking Today

In many ways, ICBA’s core pillars—advocacy, education and innovation—define today’s community bank priorities.

Sep 01, 2025
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Article
Payments

Balancing Innovation & Cost Control: A Community Banker’s Guide

Shopping for new technology can often feel like a lose-lose situation. With this guide, you’ll learn how to innovate smarter and spend wiser. A high-level, must-read for bank executives,...

Oct 01, 2025
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Article
Payments

Understanding the Opportunities and Concerns for Agentic AI

Here’s what you need to know about the newest form of AI, known as agentic AI.

Nov 03, 2025
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Article
Payments

Up-and-Coming Bank Technology: Separating Innovation from Hype

Community bankers, fintech experts and consultants alike are keeping their finger on the pulse when it comes to the latest technology—with the goal of understanding what’s useful and what’s...

Nov 03, 2025
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Article
Payments

Charles Potts: The Myth, Lure and Reality of AI

AI has become more advanced, but in a cost-effective manner, making it available to the masses.

Jul 20, 2023
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Article
Payments

How community banks can minimize tech debt

Keeping old technology can be expensive, in terms of not only cost but also the missed opportunities to offer customers new solutions. The good news is, there are ways community banks can cut...

May 04, 2023
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Article
Payments

Add text-to-pay to your payments toolbox

When it comes to payments, customers want convenience. With text-to-pay, community banks can help small businesses meet the needs of their customers.

Apr 13, 2023
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Article
Payments

The benefits of offering virtual advisor services

Spurred by social distancing and shutdowns during the pandemic, many community banks turned to virtual financial advisory services, and these new practices are expected to stick around.

Mar 01, 2023
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Article
Payments

Charles Potts: Assesing potential fintech partners

Maximizing each step in the innovation journey, including the fintech evaluation process, will set you on the right path to a fruitful fintech partnership.

Feb 01, 2023
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Article
Payments

3 Simple Strategies to Maximize your Financial Education Offerings

SPONSORED—The absence of accessible, effective financial education is decreasing the average financial literacy rate, thus handicapping people’s potential financial prosperity. This crisis of...

Feb 01, 2023
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Article
Payments

Union Savings Bank’s tech touch

By partnering with fintechs, Union Savings Bank has rolled out an innovative digital tool that uses AI to help customers achieve financial wellbeing.

Jan 01, 2023
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Article
Payments

Charles Potts: Innovation trends for 2023

As we turn the page to a new year, the innovation evolution continues. ICBA is leaning into it, bringing its ThinkTECH Accelerator program and innovation efforts in-house to provide community...

Jan 01, 2023
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Article
Payments

Super apps: The rise of an all-in-one platform

Convenience is a growing desire from consumers everywhere. Across the world, people are using super apps to send messages, purchase tickets and, of course, bank online. What are they, and how can...

Dec 01, 2022
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Article
Payments

3 ways to spot the right tech partner for banking innovation

SPONSORED | The right tech partner can be the difference between growing your business and watching it grind to a halt. Read our latest guide to learn which questions to ask and what to look for...

Dec 01, 2022
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Article
Payments

Rebeca Romero Rainey:  Navigating the digital movement

The habits of our customers change, and we’re constantly walking beside them, transforming our services to meet their needs.

Nov 01, 2022
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Article
Payments

Imaginative innovation in the banking loyalty space with Zogo Finance

SPONSORED | Powered by gamification, encouragement, and, of course, the latest technology, Zogo’s Mobile Banking Loyalty Integration is the ideal solution to bolstering your bank’s customer...

Nov 01, 2022
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Article
Payments

Improve your community bank’s core with APIs

Application programming interfaces enable community banks to improve elements of their core architectures without extensive and costly system overhauls. Banks and core processing providers are now...

Oct 01, 2022
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Article
Payments

Charles Potts: Unlocking better customer connections

When assessing providers, keep in mind that there is no one-size-fits-all marketing solution. The beauty of innovation is that it comes in all shapes and sizes. Your marketing capabilities must fit...

Mar 01, 2022
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Article
Payments

Why community banks should partner with fintechs

With consumer expectations seeming to evolve faster every year, community banks could consider partnering with a fintech to keep up with technological innovation.

Feb 01, 2022
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Article
Payments

Charles Potts: Next-level collaboration

ICBA has a growing network of people and resources community banks can tap into as they continue their innovation journeys. The ThinkTECH Accelerator is one of several initiatives underway this...

Feb 01, 2022
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Article

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