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Bank Policies & Procedures: Do-Not-Call (PLC-240)
Provides banks with guidance on complying with FTC and FCC regulations dealing with telemarketing practices. Covers federal Do Not Call Registry, internal lists, customers and non-customers,...
Bank Policies & Procedures: Electronic Banking Risk Mgmt (PLM-182)
Establishes detailed policy guidelines for use of electronic banking, including security of customer information, third-party vendors, security controls, passwords, authentication, and strategic risk.
Bank Policies & Procedures: Disposal Consumer/Customer Info (PLM-232)
Sets forth the bank’s systems and policies regarding the destruction of customer and consumer information. Defines various bank records and outlines steps to destroy information contained in them....
Bank Policies & Procedures: Diversity Equity and Inclusion (PLM-325)
Diversity and inclusion standards have been set and this policy assists a financial institution in defining how it will implement, monitor, and convey their standards in the hiring and promoting of...
Bank Policies & Procedures: Dormant Accounts (PLM-185)
Addresses responsibility, defining dormant/inactive accounts, processing, reporting, and service charges and interest payments.
Bank Policies & Procedures: Electronic Data Processing (PLM-094)
Outlines the basic standards required to meet all areas of the bank's data processing operations. Provides structure and guidance to management, establishes controls, and addresses outside vendors,...
Bank Policies & Procedures: Environmental Risk & Liability (PLL-081)
Covers the bank's approach to commercial/business loans, including credit types, interest rates, pricing, borrower information requirements, legal lending limits, credit criteria, collateral,...
Bank Policies & Procedures: E-Sign Act Policy
The E-Sign Act provides a general rule of validity for electronic records and signatures for transactions in or affecting interstate or foreign commerce. E-Sign allows the use of electronic records...
Bank Policies & Procedures: Emergency Preparedness/Disaster Recovery (PLM-151)
Sets the basic plan for emergency preparedness including employee training and protection, succession, alternative headquarters, back-up facilities, back-up systems, and testing.
Bank Policies & Procedures: Fair Lending (PLC-177)
Establishes fair lending activities, including taking loan applications, telephone inquiries, advertising, and credit evaluation standards. Also covers loan decisions, notifications, and adverse...
Bank Policies & Procedures: Fair Credit Reporting Act (PLC-115)
Defines the bank's responsibilities under the act, including loan and deposit declinations. Establishes guidelines for investigative reports and use of prescreened lists.
Bank Policies & Procedures: Fair Debt Collection Act (PLC-117)
Establishes the bank's intent for proper debt collection practices, including collection guidelines, collection activities, and third-party communications.
Bank Policies & Procedures: FDIC Signage & Advertisement Requirements (PLC-344)
The FDIC has recently updated the requirements regarding FDIC insurance. As part of that update, all FDIC-insured institutions must have a policy regarding these FDIC requirements. Streamline...
Bank Policies & Procedures: Fixed Asset Management (PLM-222)
Describes the responsibilities and processes utilized in the management of the bank's building, fixtures, furniture, and equipment.
Bank Policies & Procedures: Holding Company (PLM-225)
Sets forth the underlying philosophy and structure for all relationships and transactions between the bank and the holding company.
Bank Policies & Procedures: Flood Insurance (PLC-123)
Ensures the proper use of flood hazard determination form, customer notification, insurance coverage, escrow, and forced placement procedures.
Bank Policies & Procedures: Funds Management (PLM-097)
Designed to ensure that the bank is managed to provide adequate liquidity and a satisfactory and consistent level of profit within suitable interest rate risk constraints.
Bank Policies & Procedures: Home Equity Lending (PLL-236)
Guides the bank in establishing requirements for marketing, underwriting standards, collateral valuation management, individual account and portfolio management, and servicing for open and...
Bank Policies & Procedures: Home Mortgage Disclosure Act Reporting (PLC-119)
Establishes internal procedures that result in the proper recording of loan information, submission, and proper disclosures to the public.
Bank Policies & Procedures: I.T Asset Lifecycle Policy (PLM-330)
Establishes lifecycles for the hardware and software that is used within the bank as defined by the manufacturer or determined by the bank, identified by the manufacturer's plans for providing...