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SAFE Act Training for MLOs (Individual)
The Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act) mandates a nationwide licensing and registration system for residential mortgage loan originators as well as the development of...
Bank Policies & Procedures: Disposal Consumer/Customer Info (PLM-232)
Sets forth the bank’s systems and policies regarding the destruction of customer and consumer information. Defines various bank records and outlines steps to destroy information contained in them....
Regulation CC: Funds Availability Act - Overview (Individual)
Regulation CC, also known as the Expedited Funds Availability Act, establishes the basic rights, liabilities, and responsibilities financial institutes have regarding the availability of deposited...
Bank Policies & Procedures: Funds Management (PLM-097)
Designed to ensure that the bank is managed to provide adequate liquidity and a satisfactory and consistent level of profit within suitable interest rate risk constraints.
Bank Policies & Procedures: CAN SPAM Policy (PLM-338)
Outlines the specific procedures when initiating electronic mail messages to any recipient with the primary purpose of communicating a commercial message, primarily emails whose purpose is to...
Regulation Z: Open-End Credit (Real Estate) (Individual)
Regulation Z or the Truth in Lending Act, encompasses several laws or acts and has been amended over the years. The regulation requires creditors to disclose the terms and cost of consumer credit...
Bank Policies & Procedures: Remote Deposit Capture (PLM-248)
Identifies and explains the inherent risks associated with RDC, establishes a sound risk management program and outlines internal controls and written procedures for managing the on-going risk.
ThinkTECH Thursday - Solutions Forum - AgTech - Nov 2024 (MP4)
Join us for this 90-minute session as we hear from four bankers and four company founders who together are improving the performance of their banks using emerging agtech solutions. You’ll get a...
ThinkTECH Thursday - Solutions Forum - Data - Sept 2024 (MP4)
Join us for this 90-minute session as we hear from four bankers and four company founders who together are improving the performance of their banks using data-driven insights. You’ll get a quick...
Bank Policies & Procedures: Community Reinvestment (PLC-120)
Sets the tone for Community Reinvestment Act compliance, whether by strategic plan or lending, investment, or service tests. Includes information on delineation of assessment area, performance...
Bank Policies & Procedures: Right to Financial Privacy (PLC-112)
Establishes limitations and duties regarding the release of information sought by government agencies.
Credit Boot Camp Part 3 - Applying Qualitative Analysis to the Request MP4
Every loan request stems from a cash shortfall within the borrower’s business. While financial data offers valuable insight, the banker’s real task is to uncover the true cause behind the numbers....
Gramm-Leach-Bliley Act Overview (Individual)
Advances in information technology have enables companies to collect, compile, analyze and deliver data around the world much more quickly and cheaply that ever before. These technological advances...
Every Employee is Responsible for Relationship Growth
It is common knowledge that customer service and sales representatives are responsible for building relationships with customers. But why stop there? When an entire organization benefits from...
Five Cultural Changes that Must Become Business as Usual
One thing that the rapid pace in banking has revealed is that the ability to change and adapt is a mandatory quality. Amid change it is also important to understand that your underlying foundations...
Characteristics of Strong Risk Assessments and Tools to Monitor and Report Results
"Developing strong risk assessments for all key areas of a financial institution is crucial. Strategic-minded institutions aim to manage risk at an enterprise-wide level, striving for “optimal...
Matching Customer Journey Maps with your Brand Expectations
Customer journey mapping has entered the management process at institutions actively managing their customers' experiences. However, mapping a journey is only part of the challenge. From building...
What Is Your Deposit Study Missing?
The banking industry is facing continued deposit pressure after recent Federal Reserve rate hikes. The outflow of low-cost deposits and changes in deposit mix have hurt margins and raised concerns...
ICBA Community Bank Briefing 2024 Q2
Join ICBA experts for a quarterly update on industry news and highlights. The 75-minute briefing will include details about regulations and congressional events from inside the Capital Beltway and...
Action Planning for Liquidity Management through Uncertainty & Volatility for Banks
In response to the 2023 bank failures and tightening liquidity conditions, the focus on liquidity and risk management has intensified. It is a crucial time to explore how proactive financial...