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How to collect positive customer reviews
When customers look up businesses online, reviews are one of the first things they see. These community bankers share how they collect positive reviews, and how to respond to negative ones.
Mar 01, 2022
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Article
Growing the Community
Rebeca Romero Rainey: Tell your story
In a world that’s so full of noise, the story we’re telling is compelling and resonates with our customers, because it’s one of work centered around human connection, care and community.
Mar 01, 2022
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Article
Robert Fisher: Driving change
Community banks have an amazing reputation on Capitol Hill, and we need to leverage it to drive necessary change.
Mar 01, 2022
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Article
Advocacy
Lindsay LaNore: The impact of rewards and recognition
Making recognition a part of your bank’s culture is remarkably easy and incredibly beneficial.
Mar 01, 2022
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Article