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Assessing Commercial Real Estate - Multi-Family, Office and Investment
The commercial real estate investment market is facing challenges, with concerns about cash flow and property valuations. This has led to increased scrutiny from regulators. As an analyst,...
Check Fraud 2022 (MP4)
We know that people are writing less checks. However, did you know that checks continue to be the most common way financial crimes are committed? Join us for this 60-minute webinar to hear about...
Bomb Proofing Your Commercial Loan Documentation
Commercial banking staff often manage multiple loan types, each with unique documents, terms, and collateral. The speed of closing combined with last-minute document delivery increases the risk of...
Best Practices for Loan Processing
Navigating the commercial credit approval process can be overwhelming, leading to delays and miscommunication. This guide helps you establish an effective workflow for the Loan Assistant,...
Cash to Cash and Cash Cycle, Assessing Managements Effectiveness and Getting to the Right Line of Credit Amount
Operating lines of credit are never easy to analyze. Rarely are any two assessments the same. The key to setting the right line of credit is analyzing the borrower's cash-to-cash cycle. Learn how...
Check Returns & Adjustments
Each method of returning a check to the Depositary Bank, whether through a return or an adjustment, has distinct advantages and potential impacts on customers. As a follow up to the Check Rules &...
Combatting ID Theft and Other Fraudulent Activity: Do Employers Have a Role
Identity theft is on the rise, with the FTC predicting an increase in fraud victims. This session covers the types of identity theft crimes, prevention strategies, and how employers and individuals...
Check Rules & Regulations
Each payment network has its own set of rules and regulations, and the check network is no exception. Regulation CC and the Uniform Commercial Code Article 3 and Article 4 pertain to all checks....
Credit Analysis Basics
Banks face increasing pressure to make sound lending decisions while adhering to evolving regulations. This makes it essential for professionals to understand the key factors — such as the 5 Cs of...
Crucial E-Sign Compliance Considerations
The COVID-19 pandemic significantly altered the banking ecosystem to promote safer, virtual options for their employees and clients. To manage the impact of reduced in-person interactions, many...
Deposit Regulations Best Practices
Whether you're a seasoned banking professional or are new to the banking industry, questions regarding deposit regulations always arise. From the frontline staff to the operations staff, it's...
Effective Methods to Build Your Credit Portfolio
In the current environment of scarce deposits and stiff competition for loans, we need a solid plan to build our portfolios. Learn how your bank can differentiate itself by using its credit policy...
Teller Basics (Individual)
Banking is a people-oriented service industry. As in other service industries, customers expect quick, efficient, courteous service. However, in banking, expectations are heightened. Customers need...
Bank Policies & Procedures: Bank Protection Act Policy (PLM-214)
Provides the requirements of the regulatory agencies and covers all aspects of bank security, including designation of a security officer, security devices, maintenance, testing, training, and...
Bank Policies & Procedures: Branch Closing (PLM-092)
Sets forth the procedures required by the regulatory agencies to close a branch office, including profit analysis and availability of services.
Bank Policies & Procedures: Cross-Selling Products/Services (PLM-203)
May be used as a freestanding policy or incorporated into your bank's broader-coverage marketing policy. Covers responsibilities for administering and overseeing the cross-selling program,...
ACH for Frontline
Frontline banking staff often face challenges in managing ACH (Automated Clearing House) transactions, from processing payments to handling disputes. This webinar is designed to equip staff with...
Banking Non-Profits
Banking for a non-profit organization is different?from working with a typical business.?In addition to credit, cash management is crucial for a non-profit, especially during fundraising events or...
Assessing Farm Credit
The farm economy is facing its toughest challenges since 1981, with soaring input costs and falling commodity prices. Crop farmers, in particular, are struggling with low liquidity after holding...
Basics of Agriculture Lending
The agriculture field has faced significant headwinds that have stressed many farmers and lenders alike. Agricultural lending decisions are often handled by bankers with limited knowledge of...
Basics of Cash Flow
Cash flow, not collateral, deposits, or guarantors, repays loans. As bankers, we need to understand how borrowers will generate the cash to repay debt.?Every loan request stems from a cash...
Is it Worth the Risk? Fundamentals of Payments Risk
Unidentified risk is unmitigated risk. There are diverse risks embedded in your everyday payment channels and you must understand the types of risk your organization confronts to better protect...
Lessons Learned for Lending Compliance
Financial institutions undergo comprehensive regulatory examinations to verify their lending compliance performance. However, consistently changing requirements and evolving environments can make...
Mobile RDC Risks, Rewards and Deposits
Mobile Remote Deposit Capture has transformed how financial institutions offer remote deposit services. As they develop their RDC business plans, institutions must navigate the challenges and...
Bank Policies & Procedures: Overdrafts (PLL-084)
Designed to address the risk associated with overdrafts, including the responsibility to communicate the policy to customers, payment or return of items, collection, charge-off and account...
Bank Policies & Procedures: Risk Management Policy (PLM-228)
Provides the overall framework for the supervision, management, operation, and control of the bank’s risk management program. Includes duties and responsibilities of the risk management committee...
Bank Policies & Procedures: Safe Deposit Box (PLM-162)
Will ensure that the bank operates in a manner that complies with all applicable laws and provides absolute safety and privacy to customers with safe deposit boxes. Covers objectives, definitions...
Bank Policies & Procedures: Wire Transfer (PLM-159)
Identifies the risks and establishes the policies dealing with wire transfers. Covers how to accurately process requests made in person, by phone, or other electronic means, with emphasis on...
White Paper: Cultivating the Strategic Value of Credit Card Rewards Programs
Given the increasing popularity of credit card rewards programs, ICBA Bancard and TCM Bank, N.A., dove into the landscape to explore the latest trends, developments, and opportunities for community...
Treasury Check Fraud: Trends & Tools MP4
Check fraud remains one of the most common types of fraud. It is a growing problem for banks because it’s easy to execute. Forgery, alterations, and counterfeit checks continue to be a major issue...
Credit Boot Camp Part 1 - Foundational Aspects of Commercial Credit
Kick off the Credit Boot Camp series with a focused session on the essential principles of managing credit risk in commercial banking. This session redefines the role of the banker—not as a lender,...
Credit Boot Camp Part 6 - Managing Credit Risk After the Close
Credit risk management doesn’t end at loan closing; it continues until the final payment is received. In this session, we revisit the definition of credit risk, then focus on post-close client...
Credit Boot Camp Part 4 - Determining Cash Flow Using the Core Cash Drivers MP4
Every borrower operates with up to seven core cash drivers: mechanisms that either absorb cash, locking it inside the business, or release cash back into operations when managed effectively....
Credit Boot Camp Part 5 - Cash Flow Based Loan Structure
Every loan request originates from a cash shortfall, and it must be repaid through a self-liquidating asset. Too often, bankers default to standard loan structures based solely on policy, without...
Banking on Email: Maximizing Your Most Powerful Digital Channel
Email remains one of the most effective and cost-efficient digital channels available to community banks—but it takes more than just hitting “send” to see results. Join Mills Marketing’s Crystal...
Managing Wire Transfer Risk and Fraud Mitigation
Despite advancements in instant payment systems and the adoption of ISO 20022, wire transfers remain a preferred method for sending large-value commercial payments domestically and internationally....
Introduction to Commercial Lending
Commercial lending is one of banking’s most complex areas, requiring a clear understanding of the borrower, the purpose of the financing request, and the repayment source. Explore key elements of...
Basics of Banking: An Overview
For those new to banking, or those seeking to strengthen their foundational knowledge, the wide scope of the industry can feel overwhelming. This introductory webinar offers a clear, structured...
Basic Personal and Business Tax Return Analysis
Interpreting tax returns can be complex and intimidating. But it’s a critical skill for bank personnel involved in consumer, mortgage, and commercial lending. ? This session provides bankers with...
Advanced Tax Return Analysis
As business clients grow more complex, so do their financial and tax situations. This session is designed to provide bankers with advanced tax return concepts and related analyses to help them more...