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Bank Policies & Procedures: Real Estate Lending (PLL-083)
Covers in detail the general policies that apply to all real estate secured lending, portfolio diversification, notices, pricing, CRE, product structure, IORR, construction lending, development...
Bank Policies & Procedures: Regulation E: International Remittance Transfer Policy Act (PLC-293)
Provides guidance for those banks that will act as Remittance Transfer Providers. Dodd-Frank added consumer protections for remittance transfers sent by consumers in the United States to...
Bank Policies & Procedures: SAFE Act (PLC-284)
Guides the bank in compliance with the SAFE Act in a manner appropriate to the nature, size, complexity, and scope of the bank's operations. Addresses registration requirements for mortgage loan...
Bank Policies & Procedures: Technology Risk Management (PLM-176)
Covers responsibility and management structure; security concerns related to physical systems, personnel, computers/databases, audit trails, and cyber threats; electronic banking; contingency...
Bank Policies & Procedures: Unfair Deceptive or Abusive Acts and Practices (PLC-116)
Establishes procedures for receiving and handling consumer complaints. States the bank's intent to prevent unfair, deceptive or abusive acts or practices in connection with any transaction for a...
The Ultimate Guide for Bank Directors
New Version May 2024! The Ultimate Guide for Bank Directors – Back to Basics helps bank directors and management focus on what matters: keeping all aspects of the bank in balance by minimizing...
Home Mortgage Disclosure Act: Practical Application (Individual)
The Home Mortgage Disclosure Act (HMDA) requires certain financial institutions to collect, report, and disclosure information about their mortgage lending activity. HMDA was originally enacted by...
Harassment Prevention Training for Supervisors [US] (Individual)
Harassment and discrimination are costly to organizations. Everyone is affected by the negative consequences of a workplace that allows harassing and discriminatory behavior. This eLearning course...
Fundamental of IT Security (Individual)
IT Security is a serious concern for every business. As the value of customer and internal data increases, so do the number of threats in existence. This course describes the fundamentals of...
Flood Disaster Protection Act (Individual)
The National Flood Insurance Program (NFIP) was created to help property owners protect themselves financially. The Flood Disaster Protection Act, its amendments and implementing regulations, make...
Gramm-Leach-Bliley Act Overview (Individual)
Advances in information technology have enables companies to collect, compile, analyze and deliver data around the world much more quickly and cheaply that ever before. These technological advances...
Bank Policies & Procedures: Remote Deposit Capture (PLM-248)
Identifies and explains the inherent risks associated with RDC, establishes a sound risk management program and outlines internal controls and written procedures for managing the on-going risk.
Bank Policies & Procedures: Sale of Nondeposit Investments (PLM-230)
Applies to all retail sales of nondeposit products, including marketing and promotional activities. Covers objectives, scope, responsibility, minimum standards, program management, setting and...
Bank Policies & Procedures: Right to Financial Privacy (PLC-112)
Establishes limitations and duties regarding the release of information sought by government agencies.
Home Mortgage Disclosure Act: In Depth (Individual)
The Home Mortgage Disclosure Act (HMDA) requires certain financial institutions to collect, report, and disclosure information about their mortgage lending activity. HMDA was originally enacted by...
Bank Policies & Procedures: Reg E: Electronic Funds Transfer (PLC-108)
Establishes the internal procedures for proper issuance of access devices, disclosure, limitations on customer liability, documentation of transfers, and error resolution.
Bank Policies & Procedures: Reg GG - Unlawful Internet Gambling Policy (PLC-263)
Policy states how the bank will implement its compliance with Regulation GG and how it will identify and block, or otherwise prevent and prohibit restricted transactions.
Bank Policies & Procedures: Secondary Mortgage Market (PLL-287)
This policy establishes the guidelines for the bank to follow to stay in compliance with the rules, regulations, and industry standards that apply to the origination and sale of whole loans by the...
How to Respond to an Active Shooter (Individual)
Active shooter situations are an unfortunate reality. Planning and preparation will help an organization reduce the likelihood of such a situation and mitigate the harm if an incident does occur....
Bank Policies & Procedures: Business Continuity Management Policy (PLM-072)
Designed to provide a risk management plan to avoid potential losses. Includes policy implementation, bank security, emergency procedures, back-up sites, loss prevention, liquidity, insurance...
Bank Policies & Procedures: CAN SPAM Policy (PLM-338)
Outlines the specific procedures when initiating electronic mail messages to any recipient with the primary purpose of communicating a commercial message, primarily emails whose purpose is to...
Bank Policies & Procedures: Capital, Earnings, and Dividend (PLM-102)
Provides a clear outline of the bank's goals and parameters for maintaining an adequate capital base, and states how the payment of dividends relates to those goals and parameters.
Bank Policies & Procedures: Credit (PLL-074)
Addresses the composition and control of the loan portfolio as a whole, and establishes standards for individual credit decisions.
Bank Policies & Procedures: Current Expected Credit Loss Policy (CECL) (PLM-339)
Designed to maintain an adequate methodology for complying with CECL. This policy cover the role of the Board and Management; an overview of the allowance for credit losses; the components of the...
Bank Policies & Procedures: Code of Conduct and Conflict of Interest (PLM-101)
Guides compliance with the Bank Bribery Act. Sets forth the basic policies of ethical conduct, the foundation of basic business standards, and personal conduct. Includes a policy statement which is...
Bank Policies & Procedures: Commercial Lending (PLL-079)
Covers the bank's approach to commercial/business loans, including credit types, interest rates, pricing, borrower information requirements, legal lending limits, credit criteria, collateral,...
Bank Policies & Procedures: Community Reinvestment (PLC-120)
Sets the tone for Community Reinvestment Act compliance, whether by strategic plan or lending, investment, or service tests. Includes information on delineation of assessment area, performance...
Bank Policies & Procedures: Cybersecurity (PLM-313)
Written to assist all affected directors, officers, and staff in understanding and managing cyber risks. Topics include threat intelligence, situational awareness, risk assessment, inventory log...
Bank Policies & Procedures: Reg B: Equal Credit Opportunity (PLC-118)
Provides guidance for lenders on the requirements of this regulation as well as prescreening, the interview and application process, credit evaluation, action notifications, signature policy, and...
Bank Policies & Procedures: Reg CC: Expedite Funds Availability (PLC-107)
Establishes internal procedures to address proper funds availability, disclosure, collection of checks, return of unpaid checks, and payment of interest on deposited funds.
Bank Policies & Procedures: Reg D: Reserve Requirements of Depository Institutions (PLC-105)
Includes definitions for the various types of deposit accounts, as well as eligibility, transaction limitations, and penalties. Provides the computation and reporting requirements of Regulation D...
Bank Policies & Procedures: Reg DD: Deposit Account Terms, Disclosures, and Advertising Policy (PLC-106)
Addresses acceptable account terms, appropriate disclosure of these terms, and uniformity in advertising.
Bank Policies & Procedures: Reg P: Consumer Privacy Policy (PLC-200)
Addresses the collection, use, and retention of customer information, including maintenance of accurate information, limiting employee access, protection via security procedures, maintaining...
Bank Policies & Procedures: Reg Z Suite (PLC-114)
This suite of policies includes Lending Advertising Policy, Closed-End Consumer Non-Real Estate Loans Policy, Consumer Closed-end Real Estate Loan Policy, HELOC and Other Open End Products Policy,...
Bank Policies & Procedures: Reconsideration of Value (ROV) Policy (PLM-345)
The Reconsideration of Value Policy is designed to streamline the process of handling appraisal disputes efficiently and in compliance with regulatory guidelines. This customizable policy helps...
Bank Policies & Procedures: Real Estate Settlement Procedure (PLC-122)
Establishes internal procedures to ensure proper compliance with the act, such as disclosures, escrow accounts, mortgage servicing transfers, and error resolution.
Bank Policies & Procedures: Vendor Risk Management (PLM-213)
Provides guidance on managing the risks that may arise from outsourced relationships, including responsibilities, risk assessment, due diligence, contracts, security and confidentiality, controls,...
Boardroom Strategies for Financial Institutions
Boardroom Strategies for Financial Institutions focuses on the relationships among board members and how to be effective inside the boardroom. It is a must have for new and experienced board...
Bank Policies & Procedures: Safeguarding Customer Information (PLC-202)
Pertains to the protection of customer information from unauthorized or illegal disclosure. Covers the development and implementation of an information security program, including responsibility,...
Bank Policies & Procedures: Servicemembers Civil Relief Act (PLC-223)
This policy outlines the financial relief protection extended to servicemembers when they are called into active military duty. Covers issues with direct implications to community banks, such as...
Video: 2023 BSA/AML Digital Training for Board of Directors and Senior Management
BSA/AML for Senior Management and the Board of Directors This live action digital training contains fresh content, best practices, the latest hot topics in BSA/AML, and is everything your bank...
IT Security: Corporate Account Takeover (Individual)
This course is designed for all employees who use computers and other electronic devices in the course of their work. Employees learn to recognize Corporate Account Takeover (CATO) attacks and take...
IT Security: Mobile Phone Security Awareness (Individual)
This course explores the threats to security on smartphones. Smartphones are fully functional computers as well as communication devices. As such, they are subject to the same types of IT security...
Regulation B: Equal Credit Opportunity Act - Overview (Individual)
The Equal Credit Opportunity Act (ECOA), enacted through Regulation B, prohibits discrimination in credit transactions. The law is designed to protect applicants from unfair or discriminatory...
Regulation CC: Funds Availability Act - Overview (Individual)
Regulation CC, also known as the Expedited Funds Availability Act, establishes the basic rights, liabilities, and responsibilities financial institutes have regarding the availability of deposited...
Regulation DD: Truth in Savings - In Depth (Individual)
The primary purpose of the Truth-in-Savings Act is to give consumers enough information to make an informed decision about deposit accounts they want to open at the bank via standardized...
IT Security: Password Security Awareness (Individual)
This course explores the importance of having strong passwords, how and why hackers access accounts and systems, the consequences of these security breaches as well as both good and bad password...
IT Security: Phishing Awareness (Individual)
Cyberthieves use victims’ personal information to steal their money and identities. They attack victims’ computers and other devices with malware attacks. Learn what phishing is, the various ways...
Military Lending Act (Individual)
The Military Lending Act was originally enacted in 2006 and is implemented by the Department of Defense. It protects active-duty members of the military, their spouses, and dependents from certain...
Physical Information Security (Individual)
Successful security programs combine general security and loss prevention techniques that are designed for daily operations with targeted techniques that are designed to prevent losses from...
Regulation CC: Funds Availability Act - In Depth (Individual)
Regulation CC, also known as the Expedited Funds Availability Act, establishes the basic rights, liabilities, and responsibilities financial institutes have regarding the availability of deposited...
Regulation DD: Truth in Savings - Overview (Individual)
The primary purpose of the Truth-in-Savings Act is to give consumers enough information to make an informed decision about deposit accounts they want to open at the bank via standardized...
Regulation O: Insider Lending - Overview (Individual)
Regulation O governs extensions of credit made by a bank to an executive officer, director, or principal shareholder. It also applies to extensions of credit made by a bank to a political or...
Regulation E: Overview (Individual)
The Electronic Fund Transfer Act of 1978, implemented by Regulation E, is a consumer protection act that establishes the rights, liabilities, protections, and responsibilities of consumers who...
Regulation P: Consumer Privacy – Overview (Individual)
The Gramm-Leach Bliley Act (GLBA), is implemented by Regulation P: Privacy of Consumer Financial Information. The GLBA limits when and how an bank may disclose nonpublic personal information about...
Regulation P: Consumer Privacy – In Depth (Individual)
The Gramm-Leach Bliley Act (GLBA), is implemented by Regulation P: Privacy of Consumer Financial Information. The GLBA limits when and how a bank may disclose nonpublic personal information about a...
RESPA: Kickbacks and Affiliated Business Arrangements (Individual)
The Real Estate Settlement Procedures Act section 1024.14 & 1024.15, also known as “Section 8” prohibits certain payments and business arrangement. Section 1024.14 prohibits the paying or receiving...
Regulation Z: Closed-end Credit (Real Estate) (Individual)
Regulation Z or the Truth in Lending Act, encompasses several laws or acts and has been amended over the years. The regulation requires bank to disclose the terms and cost of consumer credit...
Regulation Z: Open-End Credit (Real Estate) (Individual)
Regulation Z or the Truth in Lending Act, encompasses several laws or acts and has been amended over the years. The regulation requires creditors to disclose the terms and cost of consumer credit...
Regulation Z: Overview (Individual)
Regulation Z requires creditors to disclose the terms and cost of consumer credit transactions along with a host of other things. This course will provide an overview of each of the subparts within...