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Listen Up: Partners in fraud prevention
Episode 4 of the Independent Banker podcast features Pioneer Trust Bank’s Betsy Steinberg and ICBA Bancard’s Rebecca Kruse discussing the many ways you can protect your financial institution from...
Valley Bank helps lead women home
Valley Bank is working side by side with Walter Hoving Home, a place of refuge for women struggling with addiction and other personal challenges, to offer residents financial empowerment.
BankOnBuffalo redefines mobile banking
BankOnBuffalo has hit the road with its new mobile bank, BankOnWheels, to meet the needs of underserved communities.
Lindsay LaNore: 7 ideas for cultivating inspiration
The theme for ICBA LIVE 2023 is “Light the Fire. Light the Way.” As leaders, that’s a huge part of what we do: spark enthusiasm, encourage creativity and guide our teams on the paths to success.
Charles Potts: How to use data to drive bank growth
Working hand in hand with digital transformation, data provides a powerful tool for community banks. Its accessibility, readability and applicability in today’s digital-first environment has...
Phishing solutions for community banks
Phishing has been around almost as long as email itself, which means hackers have had plenty of time to perfect their practices. It’s more likely than not that community bank staff will fall for a...
Aaron Stetter: Setting a course for the new Congress
ICBA is getting the community banking message out, from sending a letter detailing ICBA’s policy priorities to every member of the new Congress to reinforcing that messaging with advertisements in...
Updates to the beneficial ownership rules
Starting in 2024, banks will be required to collect beneficial ownership information on accounts they maintain. Here’s what’s changing and what it means for community banks.
The benefits of offering virtual advisor services
Spurred by social distancing and shutdowns during the pandemic, many community banks turned to virtual financial advisory services, and these new practices are expected to stick around.
Community banks’ guide to FedNow resources
The time has come for the long-awaited FedNow launch. As community banks navigate this process, there are plenty of resources available to answer questions and provide guidance.
Excel Disasters: 5 spreadsheet mistakes that cost billions
Learn how your team can fight the hidden danger lurking between the columns: human error.
Independent Banker Podcast: Fighting the Good Fight — with Anne Balcer
Anne Balcer talks to host Charles Potts, ICBA’s chief innovation officer, about the value of her background as a community banker, the advocacy wins community banks saw last year, the issues her...
Listen Up: Talent recruitment and retention
Is there a strategy to recruiting and retaining talent? In episode 3 of the Independent Banker podcast, community banker Kim Kirk and fintech insider Tommy Marshall discussed today’s job market and...
Market your community bank with first-party data
Customer data fuels efficient and effective marketing these days. Community banks own an enviable amount of data, but not all are leveraging it to its fullest extent.
ICBA's Terry Jorde has eyes to the horizon
As Terry Jorde, ICBA chief of staff, prepares to retire, she and her colleagues reflect on her journey from bank teller and bookkeeper to an industry leader.
Crafting a marketing plan when a community bank merges
Community bank marketing teams need to consider many factors following a merger or acquisition. We spoke to experts and community bankers on how to market during a merger.
New ICBA chairman Derek Williams’ commitment to community
Derek Williams, president and CEO of Century Bank & Trust in Georgia, is bringing his passion for community banking to his term as ICBA chairman for 2023/24.
Getting Started with Faster Payments and FedNow
Your customers are demanding faster payments and the ability to provide it to them creates a big win for your bank. PCBB's insights paper helps you prepare for faster payments and explores FedNow...
New Guide Helps Banks Make Informed Cannabis Lending Decisions
Cannabis-related businesses are actively seeking bank lending, while bankers are increasingly viewing these customers as a source of new earning assets.
Rebeca Romero Rainey: Authentic connection
For community banks, marketing often points to finding ways to educate, support and grow community, as well as customer knowledge and awareness.
Out of Office: Brian Dowers
Since 2009, senior vice president and chief operations officer of $700 million-asset Fountain Trust Company in Covington, Ind., has made several long-distance motorcycling trips across the U.S.
First Bank of Alabama: STEM day at the races
First Bank of Alabama partners with Talladega Superspeedway track to host a hands-on educational STEM program event for seventh graders.
Community banks that weathered Hurricane Ian
Following the damage of Hurricane Ian last fall, Florida’s community banks rallied to help affected employees and customers, providing above-and-beyond service without missing a beat.
How community banks can leverage payment trends
Data analysis can illuminate patterns and trends in your customers’ transactions. Community bankers and industry experts share how to best put this data to use.
Navigating new overdraft fee guidance for community banks
The CFPB recently issued new guidance on overdraft fees that was unanticipated by community banks. Learn what this means for the industry and how community banks can stay in compliance.
Jim Reber: Time to lock in?
SBICs can hit the sweet spot on the yield curve.
Rebeca Romero Rainey: Our banking family
When we assemble at LIVE, it’s about coming together to ignite the passion for community banking on behalf of our communities in a way that moves the industry forward.
Member Benefits: Advocacy through digital channels
Digital media gives community bankers a platform for advocacy, and ICBA’s Virtual Advocacy Primer details how you can put it to work.
MDIs and CDFIs bolster minority-owned businesses
When the U.S. Treasury created the Emergency Capital Investment Program (ECIP), it provided MDIs and CDFIs with an influx of capital that they’re using to help minority-owned businesses in their...
What is digital twin technology?
Through digital twinning, a range of industries are better understanding situational risk using technologies that can simulate scenarios using a virtual version of an organization.
Biometrics: Security technology for community banks
The field of biometrics is evolving every day, incorporating new technology that could enhance community banks’ defenses against fraud. Industry experts explain how this technology works and its...
Charles Potts: Assesing potential fintech partners
Maximizing each step in the innovation journey, including the fintech evaluation process, will set you on the right path to a fruitful fintech partnership.
Brad M. Bolton: Passion for LIVE
[ICBA LIVE is] an opportunity to continue training up the next generation, so I would encourage community bank leaders to join us and bring your rising community continuators with you.
What to expect at ICBA’s 2021 LEAD FWD Summit
This year, the LEAD FWD Summit will continue to be open to more community bankers than ever thanks to its virtual format. It’s time to expand what you know about leadership, technology and more.
Lilly Thomas: Shaping the regulatory year ahead
With a full agenda of topics that need attention, ICBA’s government relations team is meeting with the regulatory agencies, writing comment letters and offering up research and ideas to help shape...
Lindsay LaNore: Fighting the February lull
Here are 12 ways to light up your February and find your focus.
Scottsdale Community Bank: Making microloans
De novo Scottsdale Community Bank set out to provide microloans to small and mid-size businesses, family organizations and nonprofits—a project that was inspired by the humble lemonade stand.
3 Simple Strategies to Maximize your Financial Education Offerings
SPONSORED—The absence of accessible, effective financial education is decreasing the average financial literacy rate, thus handicapping people’s potential financial prosperity. This crisis of...
When Every Minute Matters, Choose FirstClose Equity
SPONSORED | If you want an all-in-one turnkey solution that delivers more home equity business with an enhanced customer experience, FirstClose Equity is where it’s at.
ICBA LIVE 2023: What to expect
With sessions on hot‑button issues, inspirational speakers and beneficial networking opportunities, ICBA LIVE is the greatest community banking event in the country. Here’s a sneak peek of the...
Union Savings Bank’s tech touch
By partnering with fintechs, Union Savings Bank has rolled out an innovative digital tool that uses AI to help customers achieve financial wellbeing.
First Reliance Bank's adoption benefits
To help ease the process, First Reliance Bank offers assistance for associates who welcome a foster or adopted child into their family.
Out of Office: Adrianne Brignac-Gradney
For the past eight years, the vice president and branch manager at $888 million-asset Evangeline Bank and Trust Company in Ville Platte, La., has been creating beauty, lifestyle and banking content...
Member Benefits: Fighting elder financial exploitation
Billions of dollars are lost to elder financial exploitation each year. Equip your team with the skills needed to protect your customers.
Lindsay LaNore: A new year’s reading list
In a rapidly evolving world, it’s more important than ever to commit to lifelong learning, but it’s just as challenging to make time for it.
Charles Potts: Innovation trends for 2023
As we turn the page to a new year, the innovation evolution continues. ICBA is leaning into it, bringing its ThinkTECH Accelerator program and innovation efforts in-house to provide community...
Jim Reber: Shop talk 2023
To start the year, let's listen in on a conversation with our consummate community banker.
Aaron Stetter: Welcome, new members of Congress
As new members find their footing on Capitol Hill, learning the ins and outs of their new roles, ICBA is there to help them understand the strength of community banks and the critical role they...
Brad M. Bolton: Our greatest assets
One of our greatest assets is our reputation as relationship bankers. When things get tough, people want to be able to talk to their banker.
Adapting lending practices during a recession
Many lenders are looking for ways to mitigate risk and ease economic burden for their customers amid a predicted recession. Three community bank lenders share their advice for lending during an...
Compliance changes to watch in 2023
From new fee practices to peer-to-peer fraud, keep an eye on what regulatory changes could be developing in the new year.
5 payments trends you should know about
The payments landscape is evolving, and customers’ needs are changing. Here’s how community banks can enhance their payments offerings.
Expanding horizons with cross-country branches
Community banks across the nation are breaking into markets outside their typical areas of operation. Here’s how four banks are successfully finding new locations, acquiring new customers and...
CEO Roundtable: Ideas for a successful 2023
We recently spoke with community bank CEOs from across the country to gain insights on how they’re proactively positioning to manage risks and take advantage of growth opportunities in the coming...
The resurgence of de novos
As the number of financial institutions have dropped, the number of de novos has started to rise. The founders of three startup banks discuss the importance of community banks to the country as...
Enhancing content with AI
From grammar suggestions to content ideation, artificial intelligence has evolved to be an asset for marketing industries. Learn how AI can enhance the work of community banks’ marketing teams of...
What are power skills?
The skills needed to succeed in the workplace are changing, with companies placing greater value on soft skills like communication and leadership. In response, community banks have an opportunity...
7 smart strategies during economic uncertainty
Community bank leaders and other industry professionals provide tips for proactively tightening up your community bank’s finances, increasing revenue streams and preparing customers for what's...
How To Boost your CRA Efforts with Zogo
SPONSORED | In an ever-changing digital age, don’t keep your CRA programs analog. Zogo’s mobile-first solution can help you modernize your approach. Read to learn how digital-first financial...
Out of office: Ryan Monica
The assistant vice president and sales manager of Metairie Bank in Metairie, La., is a passionate music producer, guitarist and DJ. He plays gigs all around Louisiana, including outdoor festivals,...