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Managing Liquidity in an Uncertain Rate Environment
With elevated customer demand for safe cash investments banks are strategizing carefully to maintain competitiveness while minimizing risk exposure when it comes to savings rates.
Customers Bank's Dynamic AI Strategy
In response to the growing prominence of artificial intelligence in everyday bank operations, Customers Bank has embraced generative AI and developed an internal training program.
The Importance of Change Management at Community Banks
As new technology and solutions ebb and flow, community bankers have to manage the change that comes with them. While change can be hard, offering a hand and lending an ear can ease the transition.
Lucas White: Showing Pride In Independence
Throughout his banking career, my dad had a standard saying that became a regular refrain: “If you need a quick answer, it’s no.”
Kianga Lee and Michael Emancipator: MDI and CDFI Designations Elevate Community Banks' Influence
A Treasury Department report shows the positive effect minority depository institutions and community development financial institutions have on their served markets.
Maximize Your Community Bank's Digital Experience
A high-functioning digital platform is no longer an added perk for bank customers—it’s the standard.
Charles Potts: Setting the Stage for Banking the Next Generation
In recent years, community bankers have embraced constant change to drive the future of banking.
Lindsay LaNore: Make Space for Creativity
Out of all the qualities that make a great leader, it could be argued that creativity ranks highest.