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Safe deposit boxes can have benefits beyond revenue
Safe deposit boxes aren’t big revenue drivers at most community banks, but for some customers, they can be an important service. They provide peace of mind when breaches and hacks have eroded trust...
CFOs on how to account for the year's uncertainty
The Paycheck Protection Program (PPP) has required community banks to adjust business practices, roles, budgeting and projections. We spoke to several chief financial officers and other community...
Why diversity and inclusion matters to regulators
This year, many businesses have prioritized diversity and inclusion. But what are regulatory agencies doing to track and enforce diversity and inclusion (D&I) in the financial industry?
Compensation strategies to retain your bank’s top talent
Gone are the days of defining compensation as salary and bonus. Today’s star employees—whether existing or prospective—are demanding ever-more innovative employment packages.
7 best practices to help avoid audit missteps
An audit tells a community bank whether it’s adhering to regulations and objectives. However, a lack of preparation and poor scoping techniques, among other factors, can lead to wasted time. Here’s...
The bank pioneering banking as a service
With the help of a fintech partnership, Coastal Community Bank has blazed a trail by providing banking as a service (BaaS).
4 community banks with eye-catching names
These community banks know you never get a second chance to make a first impression. From Ergo Bank in Wisconsin to Happy State Bank in Texas, we uncover the roots of four banks’ eye-catching...
How community banks are reaching the unbanked
Millions of Americans don’t have bank accounts. Their reasons are their own; some lack financial literacy, and others’ trust in the banking system has been eroded. But many community banks are...