“Today, in literal terms, everybody has to operate as that state-of-the-art bank,” says Kevin Piette, chief operating officer and chief information officer for State Bank of Cross Plains, in the newest episode of ICBA’s Communities of Innovation podcast. 

Cybersecurity is a growing priority today for community banks, which are up against an ever-increasing presence of hackers, security breaches and hidden threats. But, according to Piette and Jeff Newgard, president and CEO of Bank of Idaho, community banks shouldn’t just build a plan. They need an ecosystem of cybersecurity technology, relationships, and best practices. Piette and Newgard are joined by host Charles Potts, ICBA’s chief innovation officer.

“Communicate on a constant basis to employees and let them know they are a key component to our cybersecurity. And not just for security's sake, but people’s livelihoods. These are real families that depend on good cybersecurity for the bank’s sake to have a job, but also for customers, their livelihood. There is a lot riding on if they just click something and that awareness is key.” Jeff Newgard, president and CEO of Bank of Idaho.