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Why community banks are banking on artists
Boosting the arts is a natural extension of the commitment many community banks make to their communities. Here’s how several community banks are engaging art and artists in their own ways.
Tenacity drives Stearns Bank
The community bank in St. Cloud, Minn., has cultivated a culture that combines creativity and hard work. The result is an award-winning workplace that fosters growth for both employees and the bank.
Charles Potts: A culture of innovation
Innovation is a high priority for many community bank leaders, so it’s critical that we have a foundational definition of innovation.
ICBA’s best-performing community banks of 2020
Independent Banker’s annual listing of America’s best-performing community banks shows that nimble thinking and an adherence to good old-fashioned customer service can bring success, whatever the...
Robert Fisher: Creating strong culture
Culture is more than just how bank staff interact with one another; it’s about how we convey who we are to our customers.
How 4 community banks came through for customers
The past year has put community banks’ local missions to the test, and they came through with flying colors. In the spirit of Community Banking Month, here are stories from several community banks...
Out of Office: Dave Wise
The senior vice president for business banking at $406 million-asset TS Bank in Council Bluffs, Iowa, picked up gravel riding, or biking on rural gravel roads and trails, during the pandemic to...
The de novo bringing craft banking to Atlanta
Craft Bank, Atlanta’s first de novo bank in more than a decade, was about to open—and then the pandemic arrived. Now open, it promises to give potential customers the ability to craft their...
Passing banking to the next generation
For three decades, Cape Ann Savings Bank has operated a unique program where a branch operates within a local high school. It’s been a vehicle for multiple generations of students to learn banking...
Why we need Black-owned banks
Black-owned community banks have a long history of serving Americans historically left out of the mainstream banking system. How can the industry advocate for change to help these banks—and...
Community First Bank’s PPP partnership
With little time to spare, Community First Bank prepared itself for a wave of Paycheck Protection Program applications by quickly implementing technology through a new fintech partner. Now, it’s...
Lindsay LaNore: Boost your connections
Connection is about creating relationships and having respectful and authentic conversations that go beyond the surface. Creating meaningful connection starts with being friendly and genuine,...
Holding true in tough times
When New York City was the epicenter of the COVID-19 pandemic, Maspeth Federal Savings Bank responded with a community-focused campaign that helped save local businesses and improve the lives of...
Uwharrie Bank and the power of connection
Realizing that many residents of the greater Charlotte, N.C., area face barriers to housing and financial prosperity, Uwharrie Bank is connecting with local organizations in a mission to uplift...
How Systematic Savings Bank turned around
When Derek Fraley joined Systematic Savings Bank as president and CEO in 2017, it was in trouble. To save it, he changed the community bank’s charter, launched an IPO and executed sweeping culture...
Out of Office: Dan Carey
Dan Carey, president and CEO of $239 million-asset VISIONBank in Fargo, N.D., has always had dogs in his life. He takes special care in training his two black Labradors, Piper and Scout, who play a...
How Fidelity Bank boosts nonprofits
Beyond standing by its community for more than a century, Fidelity Bank supports nearby nonprofits through financial support, volunteering and specialized banking products.
3 banks investing in communities under the CRA
Many community banks invest in low- and moderate-income neighborhoods to make lasting impacts while also getting Community Reinvestment Act, or CRA, credit. Here’s how three community banks are...
2020’s National Community Bank Service Award winner? You
ICBA’s National Community Bank Service Awards celebrates the community banks that have stepped up for their communities. Instead of highlighting a few winners, this year we are honoring all...
40 Under 40: 2020’s Emerging Community Bank Leaders
Our second annual 40 Under 40: Emerging Community Bank Leaders competition uncovered some amazing talent. Meet our 2020 winners and hear their thoughts on the industry’s future.
ICBA’s best-performing community banks
Our annual list of the year’s top-performing community banks boasts institutions that focus on efficiency and the personal service that builds strong, lasting relationships. Their success last year...
How to get and keep new customers
Customers have more choices than ever about where and how to do their banking. Community banks must find the right ways to engage them if they want to win and retain their loyalty. Here are the...
Why these banks are supporting women entrepreneurs
In the past 50 years, women have gone from a small part of the business community to a significant—and fast-growing—segment. How can community banks form mutually beneficial...
The juicy story behind First Citrus Bank
Established 21 years ago, First Citrus Bank’s strategic planning is now bearing fruit. At the core of the Tampa, Fla., community bank is a set of fundamental values that define how its associates...
Meet the winners of ICBA’s 2019 National Community Bank Service Awards
Whether they’re helping their community recover from devastating forest fires, or investing in first responders, ICBA’s 2019 National Community Bank Service Award winners are rolling up their...
40 Under 40: 2019’s Emerging Community Bank Leaders
Independent Banker asked community bankers to nominate emerging leaders under the age of 40 in 2019. Here are short profiles of 40 young innovators who are making waves in the industry but still...
Why banks are becoming B Corps
With a commitment to better business practices, B Corps, designated by the non-profit B Lab, are a growing force that count many financial institutions and household brands as members. Could being...
Community Bank CFO Outlook 2019: What are your peers forecasting?
Independent Banker’s Community Bank CFO Outlook survey asked community bank C how they plan to tackle financial challenges, from complying with high-profile accounting standards to utilizing...
Community Spirit: Dennis Frandsen
After a lengthy entrepreneurial career, Dennis Frandsen of Frandsen Bank & Trust is giving back by helping Minnesota students pay their tuition.
Community Bank CEO Outlook 2019: What’s on your peers’ to-do list?
Independent Banker’s inaugural Community Bank CEO Outlook survey asked community bank CEOs how they plan to meet their challenges this year. Read on for a glimpse of their to-do lists for 2019,...
Meet the winners of ICBA’s 2018 National Community Bank Service Awards
Whether they are overhauling local education, main streets or even their own reputation, ICBA’s 2018 National Community Service Award winners were unafraid to dig deep—figuratively and...
Inside the new style of leadership
Successful community bank leaders inspire from the top while putting the team first. Here’s how.
2017 ICBA National Community Bank Service Award Honorees
In extraordinary circumstances, this year’s National Community Bank Service Award honorees have gone the extra mile for their communities.
How to boost creativity at your bank
Large corporations that lack the agility of startups often turn to “intrapreneurship” to make time and space for creative development in the workplace. Should community banks be doing the same?
What happens when a bank hits $10 billion?
How—and when—should you prepare for the regulatory and cultural aftershocks? And can smaller but ambitious community banks learn from these best-practice preparations?
Community Banks Step Up After California Wildfire Devastation
In the wake of the wildfires that devastated areas of southern California, community banks stepped up to help locals recover and rebuild.
Alpine Bank Racks Up Thousands of Volunteer Hours
Alpine Bank’s “24 in ’24” campaign inspired employees to dedicate thousands of hours to the causes they care about, boosting staff and customer satisfaction along the way.
Glacier Bank Inspires Young Minds at Annual Career Fair
When is the right time to learn about banking? Glacier Bank in Kalispell, Montana, believes financial literacy can start at any age.
Crossbridge Community Bank Elevates Its Employee Onboarding Experience
Crossbridge Community Bank built a robust onboarding process to ensure new hires feel supported as they settle into their new job.
Out of Office: Andy Johnson
The chairman, co-CEO and CFO of $385 million-asset Bank of Vernon in Vernon, Alabama, is a seasoned fisherman who casts out any chance he gets.
Nominations Open for 2025's Best Community Banks to Work For Award
Does your community bank pride itself on being an amazing place to work? Now’s your chance to be recognized as one of ICBA’s Best Community Banks to Work For.
CorTrust Bank's Blue Jeans Fulfill Big Dreams
CorTrust Bank in Sioux Falls, South Dakota, has turned “casual Fridays” into a rally for community causes.
Establishing a Lifelong Career in Community Banking
Individuals looking for a fulfilling career can find their calling within the community banking industry—even if they’d never considered it before.
Out of Office: Matt and Sean Doyle
Matt Doyle, chairman of the board, and his son Sean Doyle, senior VP and sales manager, at Texas First Bank in Texas City, Texas, manage Shamrock Ranch, their family-owned cattle ranch.
WesBanco Offers a Key Lending Alternative for Times of Need
WesBanco prioritizes accessibility and practicality with FlexCash, a solution that offers affordable support for customers facing emergency expenses.
40 Under 40: 2025's Community Bank Leaders
Our seventh annual 40 Under 40 community bank leaders awards shine a light on inspiring people who take bettering their workplaces to the next level.
Building Stronger Futures Through the Heartland Bank Community Foundation
Focused on youth development and family enrichment, Heartland Bank’s charitable foundation delivers meaningful results through strategic giving and community partnerships.
Out of Office: Robin McDougald
The chief retail and product officer at $2.3 billion-asset Texas First Bank in Texas City, Texas, is an amateur actress at the Baytown Little Theater in Baytown, Texas.
CFG Bank Uplifts Baltimore's Resilience Following Local Tragedy
From donations to innovative money market accounts, CFG Bank is supporting Baltimore as it rebuilds and recovers from the 2024 Key Bridge collapse.
Community State Bank Brings Joy to Breast Cancer Patients and Survivors
A breast cancer awareness fundraiser at Community State Bank in Union Grove, Wis., culminated in a $1,000 donation for the Heavenly Locks Foundation.
Workplace Culture: A Make or Break for Community Bank Employees?
Culture keeps a workplace and its employees running—whether they know it or not. From values and practices to the way colleagues interact, culture drives a community bank from the inside out.
Live Oak Bank's Office Design Is Rooted in Innovation
In June 2024, $12.9 billion-asset Live Oak Bank in Wilmington, N.C., debuted a new office building constructed with mass timber materials.
Bank of Zachary: Building Financial Foundations
The Bank of Zachary is equipping high school students with real-world banking skills to shape a financially literate future.
What Makes Customers Trust Community Banks?
Trustworthiness is integral to the success of a bank. And for community banks, it’s more than table stakes—it’s your competitive edge.
Out of Office: Gerardo Munoz
The SVP and chief information officer at $3.4 billion-asset D.L. Evans Bank in Burley, Idaho, collects and refurbishes vintage watches.
Community Bank of Parkersburg Shreds for Security
Community Bank of Parkersburg, partnered with local shredding company Gator Shredding to host a community “shred day,” where members of the community could bring documents to be safely destroyed.
ESSA Bank & Trust Is All in on Accessible Homeownership
ESSA Bank & Trust is committed to empowering first-time homebuyers and historically underserved communities with its financial education and loan programs.
Oxford Bank Celebrates 140 Years of Community Support
Oxford Bank in Oxford, Mich., celebrated its 140th anniversary by building relationships, investing in the community and exercising purposeful giving.
Charles Potts: Putting the "Person" in Personalized Banking
Today, personalization reigns supreme. According to Deloitte, about half of Gen Zers and millennials find personalized experiences important in their banking and business relationships.
Incoming 2025/26 ICBA Chairman Jack E. Hopkins Will Bring Small-Town Sensibility to Washington
Jack E. Hopkins, president and CEO of CorTrust Bank in Sioux Falls, S.D., has been a strong voice for community banking for years.