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Top Operations Articles

Maze
Banking

How to Build an AI Policy at Your Community Bank

Artificial intelligence is here to stay, whether it’s generative AI, part of your bank’s neural network or both. That’s why having an AI policy is important—but how you go about writing it depends on how you plan to use this technology.

By Jen A. Miller

Gears
Banking
Drive Efficiency With These 9 Back Office Upgrades

By Elizabeth Judd

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Banking
Streamline Your Bank’s Appraisal and Vendor Management with ValuTrac
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Banking
Strategies for Consumer-Centric Banking: an Exclusive Bud Webinar
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Banking
Tips to Better Bank Vendor Management

By Judith Sears

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Banking
Ease Reporting with Automation

By Cheryl Winokur Munk

All Operations Articles

Thomas Zernick and Amy Thomas Operations
First Home Bank’s PPP pivot

By William Atkinson

basketball abstract illustration Jim Reber
Jim Reber: Pick and roll

By Jim Reber

houses illustration Leadership & Succession
Chief risk officers on how they manage today’s risks

By Kelly Pike

string and peg illustration Jim Reber
Jim Reber: Tighten up

By Jim Reber

people working together Compensation & Retention
How your bank can attract and keep diverse talent

By Elizabeth Judd

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What you need to know about digital issuance

By Colleen Morrison

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ICBA’s best-performing community banks of 2020
Cash flow illustration Jim Reber
Jim Reber: Cash flow or no?

By Jim Reber