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Empathy
Lending

How to Balance Collections With Compassion for Customers

Community banks face the delicate task of collecting past-due loans while maintaining a compassionate approach, There are ways to be successful at both, experts say.

By Katie Kuehner-Hebert

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Lending
Yes, You CAN Offer Government-Guaranteed Lending Without Burdening Staff
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Woodsboro Bank
Lending
Why Face-to-Face Lending Still Matters

By Cheryl Winokur Munk

Jack Henry July SC Featured
Lending
Embracing Lending Transformation to Control Your Destiny
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Opening
Lending
What's Attracting Small Businesses to Small-Dollar SBA Loans?

By Beth Mattson-Teig

Restaurant
Lending
How Community Banks Open Doors for Local Restaurants

By Ed Avis

All Small Business Articles

Marianne Markowitz Small Business
First Women’s Bank tackles small business inequity

By Margaret Littman

store owner comm
The benefits of micro-lending programs

By Beth Mattson-Teig

Marsha Porter-Norton, La Plata County commissioner Commercial
The power of a CDFI

By Tiffany Lukk

State Bank of Texas team with La Quinta customer Commercial
The community banks standing by hospitality customers

By Beth Mattson-Teig

Eagle Bank team Consumer & Mortgage
Overcoming banking hurdles for Native American customers

By Beth Mattson-Teig

Thomas Zernick and Amy Thomas Operations
First Home Bank’s PPP pivot

By William Atkinson

doors on a blue background illlustration Compliance & Regulation
What’s a special-purpose credit program?

By Mary Thorson Wright

First Western Bank & Trust team Commercial
Who made ICBA's 2021 list of Top Lenders?

By Ed Avis